Technical Account Director (Web Project Manager)
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Join Hybrid as a Web Project Manager
Deliver strategic, performance-driven web development for global education brands
Location: Bristol
Type: Full-Time | Permanent
Role Overview
We are seeking a client facing Web Project Manager to lead and oversee high-value web accounts, with a primary focus on end-to-end web project delivery and some SEO cross over across some high budget US/UK clients.
This is a senior, client-facing role responsible for technical leadership, commercial oversight, and integrated digital delivery. You will project manager the end to end web development lifecycle while providing senior oversight across other integrated services.
This role requires strong strategic thinking, commercial acumen, and technical confidence in communication with clients. This role is great for someone delivering at a Senior Technical Account Manager level looking to step up, or in a similar role already that is still comfortable being tactical and hands on in approach, as well as strategic.
Why Hybrid?
Hybrid is a global, full-service marketing partner dedicated to the education sector - combining creativity, data, and AI-powered insights to help universities grow worldwide.
With offices in six countries and partnerships with some of the most prestigious universities, we’re scaling fast, backed by EAB a global education marketing specialist.
This is your chance to play a pivotal role in campaigns that influence life-changing education decisions - while shaping long-term client strategy and growth.
Key Skills
- Strategic thinking across web and the integrated SEO & digital services.
- Strong web project and resource management capability.
- Confident stakeholder management across clients and internal teams.
- Ability to translate technical concepts into clear client communication.
What You’ll Do
Web Leadership (Primary Focus)
- Own the full end-to-end web development lifecycle across multiple client accounts.
- Lead technical discovery and project scoping.
- Develop timelines, allocate development resource, and oversee delivery planning.
- Write, review, and present web tenders and proposals.
- Own Statements of Work, contracts, and onboarding processes.
- Lead design-to-development handovers and manage migration planning.
- Oversee QA, testing, and launch coordination.
- Manage website retainers and ongoing optimisation roadmaps.
- Oversee maintenance, bug resolution, and emergency support coordination.
- Manage annual web budgets exceeding £200k.
- Deliver complex technical audits and documentation where required.
SEO Oversight
- Provide oversight when required of SEO campaigns and performance.
- Ensure strong integration between Web services into SEO working with the SEO Manager.
- Support strategic growth planning across accounts.
- Contribute to AI tool adoption.
Client & Commercial Management
- Act as senior technical lead across key accounts (including US-based clients).
- Own client relationships from a technical and delivery standpoint.
- Lead new business technical input in pitches and proposals.
- Identify upsell and growth opportunities across services.
- Manage budgets, revenue oversight, and profitability considerations.
What You’ll Bring
Essential Experience
- Agency-side experience managing complex 6 figure budget, web development projects
- Proven ownership of the full web lifecycle from discovery through launch and ongoing support.
Desirable
- Experience working with US clients.
- Experience delivering complex technical audits.
- Exposure to AI tools within marketing or digital environments.
- Technical literacy across development processes (no coding required, but confident engaging with developers).
What’s in It for You
- Work with an ambitious, collaborative, and growing strategic and technical partnerships team.
- Lead delivery for impactful, international web and technical projects across the education sector.
- £25 monthly wellbeing allowance (e.g. gym membership).
- Matched pension
- Annual Bonus
- Hybrid working (minimum 3 days in Bristol office).
The Hybrid Difference
We don’t just run ads, we create change.
Join us in driving innovation in how education brands reach and inspire the students who will shape tomorrow.
Hybrid Media is proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment where everyone feels valued, supported, and empowered to reach their full potential - regardless of background, identity, or circumstance.
We welcome applications from all qualified individuals and believe that a diverse team brings richer perspectives, stronger creativity, and better outcomes for our people and our clients.
If you’re excited about this role but feel you don’t meet every single requirement, we’d still love to hear from you. Please reach out to our Recruitment Team (recruitment@hybrid.co) to discuss your experience or to enquire about other opportunities across our growing business.