Technical Client Advisor

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

Are you passionate about turning complex technology into real business impact?

At Lenovo, youll work at the forefront of commercial IT, partnering with sales teams to deliver innovative solutions across devices, infrastructure, services, cybersecurity, and AI. This is a hands‑on, customer‑facing role where deep technical expertise meets influence, problem‑solving, and global collaboration.

What are the key areas of responsibility?

• Work alongside Lenovo commercial sales teams in a technical sales capacity
• Present Lenovo roadmaps and solutions to customers
• Act as focal point for the customer to address for complex technical escalations
• Manage communication with internal Lenovo support teams
• Continuously maintain/enhance technical skills on relevant products / services
• Provide in-depth solution knowledge product expertise of Lenovo product range to sales teams

Your key interactions will be with sales organizations from mid-market to global accounts, EMEA WW product business units, T2 support and technical teams Product Development teams globally

Product scope

Primary: Lenovo commercial solutions including end user client and infrastructure. Tablet, Laptops, PCs, Workstations, smart office, deployment and management tools, Lenovo services, cyber security, servers / Infrastructure. A.I.

What are the skills experience required?

• Enterprise IT deployment and management experience. On-prem, off-prem, SCCM, modern-IT.
• Varied knowledge of client devices and back-end infrastructure
• Superior problem solving analysis skills, commitment action oriented
• Knowledge and experience with core Microsoft Modern IT tools (MDT/SCCM/Intune)
• Strong verbal and written communication skills
• Good customer facing skills
• Results driven, team player able to effectively manage teams both virtual remote
  
  

What do we offer you?

• Private medical, Income protection, life insurance, attractive pension scheme
• Positive work life balance, learning and development
• Lenovo and Motorola products discounts, Lifestyle discounts
• Holiday purchase
• Cycle to work, MyGymDiscounts
• Mortgage advice and support
• Referral bonus
  
  

This will be a mobile contract based on work at home, in the Lenovo UK office, or at customer sites. You will travel to various customer locations across UKI.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.