Technical CRM Manager
UK Visa Sponsorship Analytics
Occupation Type
Production managers and directors in manufacturing
Occupation Code Skill LevelHigher Skilled
Sponsorship Salary Threshold
£55,000
(£28.21 per hour)
Occupation rate applies
Above analytics are generated algorithmically based on job titles and may not always be the same as the company's job classification. You can also check detailed occupation eligibility, and salary criteria on our UK Visa Eligible Occupations & Salary Thresholds page.
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Description
About The Company
About Cleo
At Cleo, we're not just building another fintech app. We're embarking on a mission to fundamentally change humanity's relationship with money. Imagine a world where everyone, regardless of background or income, has access to a hyper-intelligent financial advisor in their pocket. That's the future we're creating.
Cleo is a rare success story: a profitable, fast-growing unicorn with over $200 million in ARR and growing over 2x year-over-year. This isn't just a job; it's a chance to join a team of brilliant, driven individuals who are passionate about making a real difference. We have an exceptionally high bar for talent, seeking individuals who are not only at the top of their field but also embody our culture of collaboration and positive impact.
If you’re driven by complex challenges that push your expertise, the chance to shape something truly transformative, and the potential to share in Cleo’s success as we scale, while growing alongside a company that’s scaling fast, this might be your perfect fit.
Follow us on LinkedIn to keep up to date with new product features and insights from the team.
About The Role
About Cleo
At Cleo, we're not just building another fintech app. We're embarking on a mission to fundamentally change humanity's relationship with money. Imagine a world where everyone, regardless of background or income, has access to a hyper-intelligent financial advisor in their pocket. That's the future we're creating.
Cleo is a rare success story: a profitable, fast-growing unicorn with over $200 million in ARR and growing over 2x year-over-year. This isn't just a job; it's a chance to join a team of brilliant, driven individuals who are passionate about making a real difference. We have an exceptionally high bar for talent, seeking individuals who are not only at the top of their field but also embody our culture of collaboration and positive impact.
If you’re driven by complex challenges that push your expertise, the chance to shape something truly transformative, and the potential to share in Cleo’s success as we scale, while growing alongside a company that’s scaling fast, this might be your perfect fit.
Follow us on LinkedIn to keep up to date with new product features and insights from the team.
About The Role
We’re looking for a Technical Email Marketing Manager to own the operational and technical side of Cleo’s CRM ecosystem. You’ll be the go-to person for making sure every email, trigger, and automation runs smoothly and efficiently.
This is a hands-on role at the intersection of marketing, engineering, and data — perfect for someone who loves problem-solving, clean systems, and getting into the technical detail behind a great customer journey.
Key Responsibilities
This is a hands-on role at the intersection of marketing, engineering, and data — perfect for someone who loves problem-solving, clean systems, and getting into the technical detail behind a great customer journey.
Key Responsibilities
- Troubleshoot and optimise – Diagnose issues with triggers, segmentation logic, and email delivery. Understand why users are or aren’t receiving messages and fix it fast.
- Manage transactional and triggered emails – Take ownership of our API-driven email setup to ensure reliability, visibility, and scalability.
- Keep our data healthy – Maintain data hygiene, ensure list integrity, manage suppression and bounce logic, and keep our CRM in top shape.
- Collaborate across teams – Work closely with CRM marketers, data engineers, and product managers to help build efficient, accurate customer journeys.
- Shape the future stack – Help define and evolve Cleo’s long-term CRM and martech infrastructure. Identify and implement the right tools, integrations, and automations.
- You’re technically fluent in email operations and automation platforms (Customer.IO, Braze, Iterable, or similar).
- You can read and write basic API calls, and you’re comfortable working with JSON, SQL, and webhook configurations.
- You understand data structures, event triggers, and segmentation logic at a granular level.
- You love diving into problems, diagnosing weird behaviour, and building reliable, scalable solutions.
- You’re collaborative, detail-oriented, and care about improving the user experience through precision and quality.
- A competitive compensation package (base + equity) with bi-annual reviews, aligned to our quarterly OKR planning cycles.
- Work at one of the fastest-growing tech startups, backed by top VC firms, Balderton & EQT Ventures
- A clear progression plan. We want you to keep growing. That means trying new things, leading others, challenging the status quo and owning your impact. Always with our complete support.
- Company-wide performance reviews every 6 months
- Generous pay increases for high-performing team members
- Equity top-ups for team members getting promoted
- 25 days annual leave a year + public holidays (+ an additional day for every year you spend at Cleo, up to 30 days)
- 6% employer-matched pension in the UK
- Private Medical Insurance via Vitality, dental cover, and life assurance
- Enhanced parental leave
- 1 month paid sabbatical after 4 years at Cleo
- Regular socials and activities, online and in-person
- We'll pay for your OpenAI subscription
We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds.
If there’s anything we can do to accommodate your specific situation, please let us know.
Download our Test Flight
App access for people in the UK & Europe: If you are an iOS user, please use this link to sign up to our TestFlight version of the app, so you can have a play around with the functionality and features: https://testflight.apple.com/join/fDG9hWng
By submitting this application, I confirm that all the information given by me in this application for employment and any additional documents attached hereto are true to the best of my knowledge and that I have not wilfully suppressed any material fact. I confirm I have disclosed if applicable any previous employment with Cleo AI. I accept that if any of the information given by me in this application is in any way false or incorrect, my application may be rejected, any offer of employment may be withdrawn or my employment with Cleo AI may be terminated summarily or I may be dismissed. By submitting this application, I agree that my personal data will be processed in accordance with Cleo AI's Candidate Privacy Notice