Technical Operations Manager
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We’re looking for a Technical Operations Manager to drive operational excellence across Noke Europe, ensuring reliable reporting, high‑quality data, and smooth coordination between Janus, Noke, and internal teams.
This is a hands‑on, highly impactful role where you’ll act as the technical bridge between product, operations, installation, and support - keeping implementations consistent, issues resolved quickly, and teams aligned.
What you’ll be responsible for:
- Owning data integrity and operational reporting across Airtable/CRM platforms
- Delivering clear weekly performance reports covering project health, risks, and KPIs
- Supporting purchasing through accurate forecasting and demand planning
- Coordinating technical issue tracking and driving timely resolution
- Acting as operational backup for Customer Support leadership
- Supporting new product launches and adoption with global product & engineering teams
- Improving works orders, drawings, installation processes, and technical documentation
- Driving continuous improvement across product design, installation methods, and R&D feedback loops
- Supporting project planning, site visits, audits, and operational readiness across Europe
What we’re looking for:
- Highly organised, detail‑driven, and data‑focused
- Comfortable surfacing risks early - no surprises
- Strong technical communicator who connects customer challenges with internal solutions
- Proactive problem‑solver with a continuous‑improvement mindset
- Flexible and hands‑on, with willingness to travel and support on‑site execution
What we offer:
- Attractive starting salary
- 25 days’ annual leave (pro‑rata) plus bank holidays
- On‑site car parking
If you thrive in roles where clarity, process, technical depth, and cross‑team collaboration matter, we’d love to hear from you.
Apply to learn more!
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