Technical Trainer
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Are you an experienced engineer with a passion for helping others grow?
Do you thrive on developing talent, shaping capability, and elevating technical standards across the industry?
If so, this is your opportunity to become a key driver of technical excellence within our organisation as we are looking for a MER Technical Trainer.
About the Role:
As an MER Technical Trainer, you’ll play a pivotal role in delivering high-quality technical training and coaching across refrigeration and/or electrical disciplines. You’ll create dynamic learning environments—both in the classroom and out in the field—equipping colleagues at all levels with the skills, behaviours, and safety mindset needed to achieve a high performing culture.
This is a hands-on role where your technical expertise, coaching ability, and commitment to safety will directly influence the capability and progression of our engineering teams.
What you'll be doing:
- Deliver engaging technical training and coaching across refrigeration, HVAC and/or electrical disciplines.
- Create energetic learning environments and promote a robust safety-first culture.
- Support engineers in the field to embed learning, improve performance, and close skills gaps.
- Identify training needs through observation, coaching, and performance insights.
- Contribute to blended learning design, including classroom, virtual, coaching, and on-the-job training.
- Assist with technical assessments for recruitment, progression, and talent programmes.
- Support mobilisation activities and new business requirements where needed.
- Provide accurate reporting on training attendance and compliance.
- Evaluate training effectiveness and contribute to continuous improvement.
- Help manage the technical development budget and identify cost-saving opportunities.
Essential:
- Recognised Trade Qualification in Electrical, HVAC or Refrigeration (minimum Level 2)
- City & Guilds 2079 (FGAS Cat 1)
- Full UK Driving Licence
Desirable:
- 18th Edition
- Test & Inspection
- CO₂ Safe Handling
- Hydrocarbon Awareness
Experience & Technical Background
Essential:
- Significant engineering experience, ideally in a retail environment
- Strong background in a relevant technical discipline
- Practical experience across a variety of Electrical, HVAC and/or Refrigeration maintenance and installation tasks
Desirable:
- Experience with refrigeration, heat pumps, and air conditioning systems
- Experience with CO₂ and Hydrocarbon refrigeration
- Understanding of control systems, PLCs, wiring diagrams, and automation
- Knowledge of sustainable energy systems
Skills & Attributes
- Excellent communication and coaching skills
- Strong IT literacy
- Ability to influence, motivate, and support engineers
- Highly organised with strong prioritisation skills
- Customer-focused mindset with a commitment to service excellence
- Flexible, proactive, and always eager to learn
- Team player who contributes to shared goals
Benefits include:
- Salary: £50,000 - £55,000 depending on qualifications and experience
- Up to 4% discretionary bonus scheme (subject to performance targets)
- 25 days holiday plus bank holidays
- Group personal pension with matched contributions between 4.5% and 6%
- Health Cash Plan and Life Assurance
- Discounts, vouchers and financial aid programmes
- Cycle to Work Scheme