Tele-Dermatology Administrator
LocationWest Midlands, England, United Kingdom
Posted At3/14/2026
UK Visa Sponsorship Analytics
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Occupation Type
Call and contact centre occupations
Occupation Code Skill LevelIneligible
Sponsorship EligibilityIneligible for Sponsorship
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Description
Job Summary
"This advertisement is currently only open to candidates from Hereford And Worcestershire NHS"
We are seeking motivated staff who are ready to take their next step or broaden their skills through a secondment opportunity. This role is ideal for individuals looking to extend their experience, develop new capabilities, and contribute in a dynamic environment.
Are you highly organised, digitally confident, and driven to make a difference to patient care? We are looking for a proactive Tele-dermatology Administration Officer to support our fast-paced Skin USC Tele-dermatology service.
Working within the Dermatology team and reporting to the Directorate Support Officer, you will provide essential administrative support to ensure the smooth running of virtual clinics. You will collaborate closely with clinicians, cancer services, booking teams, and community providers to maximise clinic capacity, maintain accurate patient records, and support timely diagnosis and treatment.
You will be a key point of contact for GPs, patients, and internal teams, ensuring clear, professional, and compassionate communication at all times.
Main duties of the job
To provide a comprehensive range of administrative support to enable efficient Tele-Dermatology referral co-ordination. To ensure quality standards and KPI targets are always met to deliver excellent patient care.
"This advertisement is currently only open to candidates from Hereford And Worcestershire NHS"
We are seeking motivated staff who are ready to take their next step or broaden their skills through a secondment opportunity. This role is ideal for individuals looking to extend their experience, develop new capabilities, and contribute in a dynamic environment.
Are you highly organised, digitally confident, and driven to make a difference to patient care? We are looking for a proactive Tele-dermatology Administration Officer to support our fast-paced Skin USC Tele-dermatology service.
Working within the Dermatology team and reporting to the Directorate Support Officer, you will provide essential administrative support to ensure the smooth running of virtual clinics. You will collaborate closely with clinicians, cancer services, booking teams, and community providers to maximise clinic capacity, maintain accurate patient records, and support timely diagnosis and treatment.
You will be a key point of contact for GPs, patients, and internal teams, ensuring clear, professional, and compassionate communication at all times.
Main duties of the job
To provide a comprehensive range of administrative support to enable efficient Tele-Dermatology referral co-ordination. To ensure quality standards and KPI targets are always met to deliver excellent patient care.
About Us
Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.
The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester
Our workforce is more than 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.
We are committed to recruiting the best people to work with us. Our values, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.
Being open and honest
Ensuring people feel cared for
Showing respect to everyone
We are committed to developing a culture of continuous improvement by embedding the principles of our Improvement System.
We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.
DBS Checks and Costs
Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.
The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester
Our workforce is more than 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.
We are committed to recruiting the best people to work with us. Our values, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.
Being open and honest
Ensuring people feel cared for
Showing respect to everyone
We are committed to developing a culture of continuous improvement by embedding the principles of our Improvement System.
We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.
DBS Checks and Costs
Any applicants who are offered posts requiring a DBS check as part of their employment check will have the cost of this check (at the current rate) deducted from their salary. Please see link in Supporting Information section for more details on DBS checks and costs.
Details
Date posted
13 March 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,937 to £26,598 a year
Contract
Fixed term
Duration
9 months
Working pattern
Part-time, Flexible working
Reference number
C9365-26-0057-S2
Job locations
Charles Hastings Way
Worcester
Worcestershire
WR5 1DD
Job Description
Job responsibilities
Monitor the Electronic Patient Record list in collaboration with insourcing provider/Trust dermatology team
Ensure all GP referrals and accompanying photographs are uploaded to the CLIP system in advance of the patients appointment
Accurately input assessment outcomes into PAS, ensuring all entries are submitted correctly and within the required timeframe
Maximise the use of the Tele-Dermatology virtual clinic assessments, ensuring full capacity is utilised efficiently
Upload and print assessment documents and patient letters via Bluespier in preparation for distribution
Print and include clinician-highlighted leaflets with patient correspondence as appropriate
Details
Date posted
13 March 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,937 to £26,598 a year
Contract
Fixed term
Duration
9 months
Working pattern
Part-time, Flexible working
Reference number
C9365-26-0057-S2
Job locations
Charles Hastings Way
Worcester
Worcestershire
WR5 1DD
Job Description
Job responsibilities
Monitor the Electronic Patient Record list in collaboration with insourcing provider/Trust dermatology team
Ensure all GP referrals and accompanying photographs are uploaded to the CLIP system in advance of the patients appointment
Accurately input assessment outcomes into PAS, ensuring all entries are submitted correctly and within the required timeframe
Maximise the use of the Tele-Dermatology virtual clinic assessments, ensuring full capacity is utilised efficiently
Upload and print assessment documents and patient letters via Bluespier in preparation for distribution
Print and include clinician-highlighted leaflets with patient correspondence as appropriate
>Collaborate closely with the Directorate to ensure accurate data analysis that aligns with KPI requirements and supports performance monitoring
Collaborate closely with DMT, Cancer Services, Central Booking Services, and Dermatology Community Provider
Provide support and respond to feedback from patients, GPs, and all relevant stakeholders
Prepare and submit weekly progress reports on the new service
Carry out additional duties as required to support the Dermatology Department
Complete the Inter-Provider Transfer paperwork
To ensure patients are added to the waiting lists correctly and all relevant fields are completed correctly on PAS
To ensure adherence to the Trusts Patient Access policy
To adhere to information governance policy i.e. always maintaining patient confidentiality
To set up and maintain a work schedule that ensures all work is prioritised and delivered within the required timescales each week
Use multiple computer systems as required
To ensure that letter, telephone and face to face communication with patients, colleagues and managers is professional, timely and in line with Trust policies and procedures
To respond to any queries and complaints from patients, managers or clinicians ensuring that any serious issues are escalated to the appropriate manager
To liaise with medical secretaries, clinicians, directorate staff, GPs and administrative staff where and if necessar
Collaborate closely with DMT, Cancer Services, Central Booking Services, and Dermatology Community Provider
Provide support and respond to feedback from patients, GPs, and all relevant stakeholders
Prepare and submit weekly progress reports on the new service
Carry out additional duties as required to support the Dermatology Department
Complete the Inter-Provider Transfer paperwork
To ensure patients are added to the waiting lists correctly and all relevant fields are completed correctly on PAS
To ensure adherence to the Trusts Patient Access policy
To adhere to information governance policy i.e. always maintaining patient confidentiality
To set up and maintain a work schedule that ensures all work is prioritised and delivered within the required timescales each week
Use multiple computer systems as required
To ensure that letter, telephone and face to face communication with patients, colleagues and managers is professional, timely and in line with Trust policies and procedures
To respond to any queries and complaints from patients, managers or clinicians ensuring that any serious issues are escalated to the appropriate manager
To liaise with medical secretaries, clinicians, directorate staff, GPs and administrative staff where and if necessar
y
To respond to enquiries from GPs, other Health Service personnel, patients and relatives
To ensure all policies and procedures are adhered to and training undertaken as required
To ensure that general administrative work associated with booking procedures and waiting lists is undertaken according to the expected medical records standards
To participate in the collection and transmission of information to enable the Directorate to meet its objectives.
To participate in the introduction and use of IT and to provide IT support to colleagues.
Work independently and manage own work area within the team.
Ensure good professional working relationships with all other agencies, professionals, colleagues and the public who contact the department.
Show a flexible approach in a changing, demanding environment which has an unpredictable workload
To cover, as is practical, Medical Secretary colleagues
To participate in the use of PAS systems to establish patient information is kept as accurate as possible and produce patient documentation as required.
To undertake any other duties as may be required as appropriate by the Consultant or the Directorate Management Team in accordance with the needs of the service.
Job Description
To respond to enquiries from GPs, other Health Service personnel, patients and relatives
To ensure all policies and procedures are adhered to and training undertaken as required
To ensure that general administrative work associated with booking procedures and waiting lists is undertaken according to the expected medical records standards
To participate in the collection and transmission of information to enable the Directorate to meet its objectives.
To participate in the introduction and use of IT and to provide IT support to colleagues.
Work independently and manage own work area within the team.
Ensure good professional working relationships with all other agencies, professionals, colleagues and the public who contact the department.
Show a flexible approach in a changing, demanding environment which has an unpredictable workload
To cover, as is practical, Medical Secretary colleagues
To participate in the use of PAS systems to establish patient information is kept as accurate as possible and produce patient documentation as required.
To undertake any other duties as may be required as appropriate by the Consultant or the Directorate Management Team in accordance with the needs of the service.
Job Description
Job responsibilities
Monitor the Electronic Patient Record list in collaboration with insourcing provider/Trust dermatology team
Ensure all GP referrals and accompanying photographs are uploaded to the CLIP system in advance of the patients appointment
Accurately input assessment outcomes into PAS, ensuring all entries are submitted correctly and within the required timeframe
Maximise the use of the Tele-Dermatology virtual clinic assessments, ensuring full capacity is utilised efficiently
Upload and print assessment documents and patient letters via Bluespier in preparation for distribution
Print and include clinician-highlighted leaflets with patient correspondence as appropriate
Collaborate closely with the Directorate to ensure accurate data analysis that aligns with KPI requirements and supports performance monitoring
Collaborate closely with DMT, Cancer Services, Central Booking Services, and Dermatology Community Provider
Provide support and respond to feedback from patients, GPs, and all relevant stakeholders
Prepare and submit weekly progress reports on the new service
Carry out additional duties as required to support the Dermatology Department
Complete the Inter-Provider Transfer paperwork
To ensure patients are added to the waiting lists correctly and all relevant fields are completed correctly on PAS
To ensure adherence to the Trusts Patient Access policy
To a
Monitor the Electronic Patient Record list in collaboration with insourcing provider/Trust dermatology team
Ensure all GP referrals and accompanying photographs are uploaded to the CLIP system in advance of the patients appointment
Accurately input assessment outcomes into PAS, ensuring all entries are submitted correctly and within the required timeframe
Maximise the use of the Tele-Dermatology virtual clinic assessments, ensuring full capacity is utilised efficiently
Upload and print assessment documents and patient letters via Bluespier in preparation for distribution
Print and include clinician-highlighted leaflets with patient correspondence as appropriate
Collaborate closely with the Directorate to ensure accurate data analysis that aligns with KPI requirements and supports performance monitoring
Collaborate closely with DMT, Cancer Services, Central Booking Services, and Dermatology Community Provider
Provide support and respond to feedback from patients, GPs, and all relevant stakeholders
Prepare and submit weekly progress reports on the new service
Carry out additional duties as required to support the Dermatology Department
Complete the Inter-Provider Transfer paperwork
To ensure patients are added to the waiting lists correctly and all relevant fields are completed correctly on PAS
To ensure adherence to the Trusts Patient Access policy
To a
dhere to information governance policy i.e. always maintaining patient confidentiality
To set up and maintain a work schedule that ensures all work is prioritised and delivered within the required timescales each week
Use multiple computer systems as required
To ensure that letter, telephone and face to face communication with patients, colleagues and managers is professional, timely and in line with Trust policies and procedures
To respond to any queries and complaints from patients, managers or clinicians ensuring that any serious issues are escalated to the appropriate manager
To liaise with medical secretaries, clinicians, directorate staff, GPs and administrative staff where and if necessary
To respond to enquiries from GPs, other Health Service personnel, patients and relatives
To ensure all policies and procedures are adhered to and training undertaken as required
To ensure that general administrative work associated with booking procedures and waiting lists is undertaken according to the expected medical records standards
To participate in the collection and transmission of information to enable the Directorate to meet its objectives.
To participate in the introduction and use of IT and to provide IT support to colleagues.
Work independently and manage own work area within the team.
Ensure good professional working relationships with all other agencies, professionals, colleagues and the public who contact the department.
Show a flexible approach in a changing, demanding environment which has an unpredictable workload
To cover, as is practical, Medical Secretary colleagues
To participate in the use of PAS systems to establish patient information is kept as accurate as possible and produce patient documentation as required.
To undertake any other duties as may be required as appropriate by the Consultant or the Directorate Management Team in accordance with the needs of the service.
Person Specification
Personal Qualities
Essential
To set up and maintain a work schedule that ensures all work is prioritised and delivered within the required timescales each week
Use multiple computer systems as required
To ensure that letter, telephone and face to face communication with patients, colleagues and managers is professional, timely and in line with Trust policies and procedures
To respond to any queries and complaints from patients, managers or clinicians ensuring that any serious issues are escalated to the appropriate manager
To liaise with medical secretaries, clinicians, directorate staff, GPs and administrative staff where and if necessary
To respond to enquiries from GPs, other Health Service personnel, patients and relatives
To ensure all policies and procedures are adhered to and training undertaken as required
To ensure that general administrative work associated with booking procedures and waiting lists is undertaken according to the expected medical records standards
To participate in the collection and transmission of information to enable the Directorate to meet its objectives.
To participate in the introduction and use of IT and to provide IT support to colleagues.
Work independently and manage own work area within the team.
Ensure good professional working relationships with all other agencies, professionals, colleagues and the public who contact the department.
Show a flexible approach in a changing, demanding environment which has an unpredictable workload
To cover, as is practical, Medical Secretary colleagues
To participate in the use of PAS systems to establish patient information is kept as accurate as possible and produce patient documentation as required.
To undertake any other duties as may be required as appropriate by the Consultant or the Directorate Management Team in accordance with the needs of the service.
Person Specification
Personal Qualities
Essential
- Able to work in demanding conditions where there is a high volume of activity
- Accurate and attention to detail
- Willingness to work with team members to help develop office and communication systems in conjunction with evolving working practices
- Flexible and adaptable
- Able to organise and prioritise workloads
- Willing to work flexible hours
Essential
- GCSE English and Maths at Grade C or above, or equivalent
- Working knowledge of Microsoft Office packages i.e. Word, Excel, PowerPoint and Outlook
- Knowledge of administrative procedures, including specialised IT systems (knowledge acquired through formal training, NVQ Level 3 or equivalent experience
Essential
- Self-reliant, ability to work independently and as part of a team
- Good computer skills
- Working knowledge of Microsoft Office
- Good telephone skills
- Excellent verbal and written communication skills
- Good organisational skills
- Ability to work accurately and methodically.
- Flexible approach to duties and take on new tasks.
Essential
- Previous Administrator / hospital experience
- Previous Public Services experience
- Previous experience working in a busy office
- Previous experience of dealing with members of the public
- Experience of working as part of a team
- Knowledge of NHS systems
- Working knowledge of Oasis / PAS / Bluespier / CLIP
- Knowledge of patient pathways and Patient Access Policy
Essential
- This vacancy is currently only open to internal applicants from Worcestershire Acute Hospitals NHS Trust. Could you please confirm below that you are a current member of staff.
Personal Qualities
Essential
- This vacancy is currently only open to internal applicants from Worcestershire Acute Hospitals NHS Trust. Could you please confirm below that you are a current member of staff.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Worcestershire Acute Hospitals NHS Trust
Address
Charles Hastings Way
Worcester
Worcestershire
WR5 1DD
Employer's website
https://www.worcsacute.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Worcestershire Acute Hospitals NHS Trust
Address
Charles Hastings Way
Worcester
Worcestershire
WR5 1DD
Employer's website
https://www.worcsacute.nhs.uk/ (Opens in a new tab)
LNKD1_UKTJ
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Worcestershire Acute Hospitals NHS Trust
Address
Charles Hastings Way
Worcester
Worcestershire
WR5 1DD
Employer's website
https://www.worcsacute.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Worcestershire Acute Hospitals NHS Trust
Address
Charles Hastings Way
Worcester
Worcestershire
WR5 1DD
Employer's website
https://www.worcsacute.nhs.uk/ (Opens in a new tab)
LNKD1_UKTJ