Tele-Screener - Clinical Research
CompanyRichmond Pharmacology
Location
Southwark, England, United Kingdom
Employment TypeFull-time
Posted At4/28/2026
UK Visa Sponsorship Analytics
Analytics are greyed out due to low classification confidence (39.0%).
Occupation TypeMarket research interviewers
Occupation Code Skill LevelMedium Skilled
Sponsorship EligibilityIneligible for Sponsorship
Above analytics are generated algorithmically based on job titles and may not always be the same as the company's job classification. You can also check detailed occupation eligibility, and salary criteria on our UK Visa Eligible Occupations & Salary Thresholds page.
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Description
Job Title: Tele-Screener - Clinical Research
Location: On-Site (London Bridge)
Term: Permanent, Full Time
Salary: £26,000 per annum + Benefits (Private Medical, Private Dental, Life Assurance, Private Pension & many more)
Richmond Pharmacology are an early phase Clinical Research Organisation (CRO), where we are conducting pioneering early phase healthy participants and patient participant trials. Our experienced and world-renowned team, our central London location and our global reach contribute to making Richmond Pharmacology an exciting and dynamic place to work.
Purpose of the job
The main purpose of the Tele-Screener - Clinical Research is to support in the recruitment of a sufficient number of suitable subjects for participation in the clinical trials, by engaging potential participants through incoming phone calls and website registrations. The primary focus is assisting in the recruitment of cohorts of suitable participants, in accordance with the unique criteria of study guidelines allowing the accurate collection of participant records.
Main duties and responsibilities
Location: On-Site (London Bridge)
Term: Permanent, Full Time
Salary: £26,000 per annum + Benefits (Private Medical, Private Dental, Life Assurance, Private Pension & many more)
Richmond Pharmacology are an early phase Clinical Research Organisation (CRO), where we are conducting pioneering early phase healthy participants and patient participant trials. Our experienced and world-renowned team, our central London location and our global reach contribute to making Richmond Pharmacology an exciting and dynamic place to work.
Purpose of the job
The main purpose of the Tele-Screener - Clinical Research is to support in the recruitment of a sufficient number of suitable subjects for participation in the clinical trials, by engaging potential participants through incoming phone calls and website registrations. The primary focus is assisting in the recruitment of cohorts of suitable participants, in accordance with the unique criteria of study guidelines allowing the accurate collection of participant records.
Main duties and responsibilities
- Answer incoming calls from study participants and potential participants with a professional tone, creating a welcoming first impression of the organisation.
- Efficiently handle all inquiries by providing informative, understandable, and accurate information regarding the studies and their requirements, eligibility criteria and benefits of participation.
- Process any registrations made through the website, email or via telephone, inputting relevant details into the database, maintaining accurate participant details on the database.
- Liaise with appropriate staff members regarding potential participants suitability.
- Contribute to diversifying and expanding the population of participants on the database by focusing on specific demographic groups such as the elderly or post-menopausal.
- Coordinate the scheduling of provisional screenings and pre-screen appointments for potential volunteers, ensuring the VR Project Manager (VRPM) is informed of any changes.
- Experience in a customer service/sales driven role
- Excellent communication skills
- Proficient in accurately inputting data
If you are interested in the role, please register your details, including a copy of your CV. Please note, while we try to respond to every candidate, the high volume of applications anticipated may make this impossible and we ask for your patience and understanding.