Telesales Supervisor
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Hours: 37.5 per week
Salary: £33,300 + uncapped OTE (£49,200)
The Role
We’re looking for a driven and experienced Telesales Supervisor to lead one of our high-performing sales teams. This is a hands-on leadership role where you’ll inspire, coach, and develop your team while driving results in a fast-paced, target-driven environment.
You’ll play a key part in shaping team performance, enhancing customer experience, and delivering on ambitious sales targets.
What You’ll Be Doing
- Lead and manage day-to-day telesales operations to maximise performance and productivity
- Coach and develop team members through feedback, and regular 1:1s
- Run engaging team meetings, training sessions, and performance reviews
- Track, analyse, and report on sales performance, KPIs, and customer feedback
- Handle escalated customer queries with professionalism and efficiency
- Motivate your team to achieve targets while maintaining a positive, high-energy culture
- Ensure compliance with company policies and industry regulations
- Deliver hands-on coaching, including “ride alongs,” to embed best practice selling techniques
What We’re Looking For
- Proven leadership experience in a telesales or call centre environment
- Strong communication and motivational skills with the ability to inspire a team
- A data-driven mindset with the ability to turn insights into action
- Confident using CRM systems, MS Office, and call centre technology
- Highly organised with excellent time management skills
- Professional, customer-focused, and results-driven
Desirable Experience
- B2B telesales experience
- Previous experience supervising or mentoring a sales team
What We Offer You
- Basic salary £33,300 with a high-earning bonus structure
- OTE £49,200
- Regular sales incentives, competitions, and rewards
- Access to Würth’s exclusive Top Club — win luxury overseas trips for you and a guest
- 23 days holiday, increasing to 28 days with service
- Monday–Friday working hours (your weekends are yours)
- Industry-leading training, coaching, and career progression
- Pension scheme in line with auto enrolment
- Health Care plan – money towards your dental, optical and treatment therapies
- Ample free parking
Apply now and power the growth of our network!
We are committed to fostering inclusion and diversity to support the future success of the Würth Group.
Please note: Interviews may take place while the role is advertised. We reserve the right to close the role early if sufficient applications are received.