Job Title: Core Officer (temp role until 31st March 2027 with possibility of

becoming permanent)

Rate: £13.45 per hour

Contracted Hours: Days, Monday - Friday. Average of 60hrs per week. 07:00 - 19:00

Benefits our employees enjoy:

Virtual GP 24/7
Employee Assistance Programme
Group Life Assurance
Workplace Pension
Cycle to Work Scheme
Tech Scheme
Company Sick Pay Scheme
Long Service Awards
Recognition Awards
Comprehensive Training
Discount Platform
Wellbeing Platform

Objective

To work as a Core Officer, providing a high level of customer service at our client site. Act as the first point of

contact for all staff and visitors entering the building. Liaise with the client and stakeholders. Working

alongside the wider Security Team and all service lines on site. Ensuring the protection of persons and

property and thereby the provision of a safe and secure environment.

Duties

Conducting searches when required by both schedule and ad hoc.
The maintenance of good order on site, including the protection of everyone therein against violent
acts, abuse and accident.
The protection of the client’s property against loss, theft, damage (including fire and water) and
waste.
The protection of private property belonging to the client, their staff and visitors against loss, theft
and damage.
Prevent offences against the law of the land, UniTrust disciplinary codes and policies and ensure all
are brought to the attention of the management.
Ensure basic fire precautions are in place and means of escape are clear.
Undertake internal and external patrols and inspections in accordance with Assignment

Instruction/SOP’s. Utilising the patrolling and reporting system where applicable.

Working with the reception team meet and greet visitors and ensure relevant security procedures

are carried out. Some standing (for more than one hour) may be required.

Escalating any issues security and maintenance related issues to the Facilities Team by detailed and

accurate emails/incident reports.

Production and administration of access cards for tenants, visitors and contractors for the access

control system.

Monitor, escalate and respond to alarms as required with the CCTV, Security & BMS systems.

As a part of the Facilities Management Response Team, provide, assistance with emergency

procedures in accordance with instructions and training

Management of Contractors for the client and tenants. Liaising with tenants particularly duringtenant’s fit out stage.

Completing permit to work forms as required.

Carry our escort duties for Contractors and some deliveries as required.

Ensuring that no unauthorised persons are permitted in prohibited areas.

Maintaining an accurate records.

Manage ad-hoc projects/tasks.

Monitoring and responding to CCTV and intruder alarms.

Liaison with the Building Services for out of hours service calls

Key Control and management of daily issues.

General security duties and duties in line with the front of house role as requested by the FacilitiesTeam.

Monitoring, escalating and responding to e-mails from customers in customer focused manner.

Person Specification

Qualifications

Officers must have the Security Industry Training Organisation basic qualification or equivalent experience.
First aid qualification is desired, but not essential, as training can be provided by company.
CCTV licence is required for this role.

Training

Officers must undergo a minimum of 4 days on site training.
Aptitudes and attitudes
Excellent literacy and communication skills, together with excellent verbal and written English
Possess a good telephone manner.
Be computer literate, E-mail, Word and Excel.
Carry and be capable or using all security equipment necessary to efficiently perform the duties required of a professional security officer.

Personal attributes

A consistently smart appearance in the uniform provided and required by UniTrust and its clients.
Reliability, energetic, self-motivation and ability to use own initiative and work without supervision.
Be able to cope with multiple tasks in a calm professional manner.
Excellent timekeeping at all times.
The ability, tact and diplomacy to deal with people at all levels including the client, the client’s tenants and visitors in all circumstances including emergencies and other times of stress.
Self-confidence and an interest in self-development.
An excellent level of physical fitness to enable the post holder to perform patrol and emergency response duties efficiently and effectively.

Other

The nature of the role is such that it is critical that the post holder has and will maintain an excellent record of attendance and timekeeping.

Don’t miss out on this fantastic opportunity to join our team as a Core Officer (temp) ! Unitrust is an Equal Opportunities employer and welcome applicants from suitably qualified persons regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status or pregnancy and maternity. Please note, any job offered is subject to satisfactory pre-employment and five or ten year work history security vetting checks according to BS 7858:2019

Temp Core officer

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