Temporary Accommodation Officer
UK Visa Sponsorship Analytics
Occupation Type
Housing officers
Occupation Code Skill LevelMedium Skilled
Sponsorship EligibilityIneligible for Sponsorship
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Description
Job Description
Salary range: Grade 8 £40,182- £42,060 p.a. plus fantastic benefits
Contract: Permanent
Hours of work: 36 hours per week
Location: Croydon
Temporary Accommodation Officer x3
Do you want a frontline housing role where you can make a real difference to people who are homeless or at risk of homelessness?
We’re looking for Temporary Accommodation Officers to manage and support households living in emergency and temporary accommodation. You’ll work directly with residents, landlords and support services to keep accommodation safe, well-managed and to help people move on to longer-term housing.
This is a busy, hands-on role where no two days are the same.
What You’ll Be Doing
As a Temporary Accommodation Officer, you will:
Salary range: Grade 8 £40,182- £42,060 p.a. plus fantastic benefits
Contract: Permanent
Hours of work: 36 hours per week
Location: Croydon
Temporary Accommodation Officer x3
Do you want a frontline housing role where you can make a real difference to people who are homeless or at risk of homelessness?
We’re looking for Temporary Accommodation Officers to manage and support households living in emergency and temporary accommodation. You’ll work directly with residents, landlords and support services to keep accommodation safe, well-managed and to help people move on to longer-term housing.
This is a busy, hands-on role where no two days are the same.
What You’ll Be Doing
As a Temporary Accommodation Officer, you will:
- Manage a caseload of households placed in emergency and temporary accommodation
- Visit properties and carry out regular occupancy and property checks
- Work with landlords and accommodation providers to ensure repairs and safety standards are met
- Follow up disrepair issues and escalate concerns where standards are not met
- Manage tenancy issues, including breaches and anti-social behaviour, and take appropriate action
- Support residents to understand their tenancy conditions and responsibilities
- Provide advice on rent, service charges and housing benefit issues
- Work with internal teams and partner agencies to support tenancy sustainment and move-on
- Support vulnerable households, including families and care leavers, working closely with Children’s Services and Adult Social Care
- Minimise voids by supporting handbacks and bringing properties back into use quickly
- Have experience working in housing, homelessness, supported housing or a similar frontline service
If you want a varied, people focused role where you can support households at a critical time, we’d love to hear from you.
Our Benefits Include
- Inclusive Culture: Join a team that values diversity and is committed to creating a supportive work environment where all staff can thrive.
- Career Development: We invest in our staff and support their development.
- Generous Benefits Package: Enjoy a comprehensive benefits package, including a Local Government Pension Scheme with an average employer contribution of 20%, up to 31 days of annual leave (eligibility criteria apply) in addition to Bank Holidays and option to purchase more, a commitment to your well-being and work-life balance with access to the confidential and free Employee Assistance Programme 24/7.
- Family Friendly provisions: Generous maternity leave and family leave provisions
- Work Life Balance: Options for flexible and agile working options in line with service demand
- Make a Difference: Be part of a council that is dedicated to improving the lives of its residents through effective and compassionate housing management. At Croydon relationships matter and we are about strong partnerships and working together to make lasting positive change.
View the role profile click here
Application Closing Date: 24 th March.
Equal Opportunities Statement
Croydon Council is an inclusive employer and welcomes applications from all sections of the community. We guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role.
About Us
Croydon Council’s priorities
The Council balances its books, listens to residents, and delivers good sustainable services
Croydon Council is an inclusive employer and welcomes applications from all sections of the community. Subject to business needs, we will be pleased to consider applications from candidates seeking flexible working arrangements and support hybrid working, whereby staff attend the workplace for part of their working week and work from home, or elsewhere, remotely for the rest of the time.
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role.
Croydon council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment.
The Successful candidate will be subject to a DBS check, if the role requires one.
Croydon Council is an inclusive employer and welcomes applications from all sections of the community. We guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role.
About Us
Croydon Council’s priorities
The Council balances its books, listens to residents, and delivers good sustainable services
- Get a grip on the finances and make the council financially sustainable
- Become a council which listens to, respects and works in partnership with Croydon’s diverse communities and businesses
- Strengthen collaboration and joint working with partner organisations and the voluntary, community and faith sectors
- Ensure good governance is embedded and adopt best practice
- Develop our workforce to deliver in a manner that respects the diversity of our communities
- Croydon is a place of opportunity for business, earning and learning
- Children and young people in Croydon have the chance to thrive, learn and fulfil their potential
- Croydon is a cleaner, safer and healthier place, a borough we’re proud to call home
- People can lead healthier and independent lives for longer
- Croydon Council’s new ways of working
Croydon Council is an inclusive employer and welcomes applications from all sections of the community. Subject to business needs, we will be pleased to consider applications from candidates seeking flexible working arrangements and support hybrid working, whereby staff attend the workplace for part of their working week and work from home, or elsewhere, remotely for the rest of the time.
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role.
Croydon council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment.
The Successful candidate will be subject to a DBS check, if the role requires one.