Tenancy Operations Manager
CompanyCambridge City Council
Location
Cambridge, England, United Kingdom
Employment TypeFull-time
Posted At4/17/2026
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Occupation Code Skill LevelMedium Skilled
Sponsorship EligibilityIneligible for Sponsorship
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Description
Job Description
Tenancy Operations Manager
We have a fantastic opportunity for someone who has a genuine desire to take personal responsibility in delivering excellent customer service as part of our housing team, jointly overseeing the day-to-day management of our Tenancy Management team. This is a new, additional post within the team.
In this exciting role you will be responsible for:
Due to the nature of this position, you will need to have a full driving licence and access to your own vehicle, which is insured for business use; or be willing to cycle around the city.
An Enhanced DBS Check Is Required For This Post.
What we can offer:
Tenancy Operations Manager
We have a fantastic opportunity for someone who has a genuine desire to take personal responsibility in delivering excellent customer service as part of our housing team, jointly overseeing the day-to-day management of our Tenancy Management team. This is a new, additional post within the team.
In this exciting role you will be responsible for:
- Delivering tenancy management services, including overseeing the day-to-day delivery of our tenancy audit programme
- Engaging directly with tenants, leaseholders, councillors, resident representatives, and partner agencies across Cambridge
- Direct line management of officers within our Tenancy Management team
- Project Management
Due to the nature of this position, you will need to have a full driving licence and access to your own vehicle, which is insured for business use; or be willing to cycle around the city.
An Enhanced DBS Check Is Required For This Post.
What we can offer:
- A variety of learning and development opportunities via a range of sources and methods
- Access to the highly valued Local Government Pension Scheme (LGPS)
- Additional Voluntary Contribution (Shared AVC) Scheme
- Agile and Flexible working
Working Pattern: Monday-Friday
Contract: Permanent
Salary: £47,181 - £52,413 per annum (City Pay Band 7), pro rata for part time.
Location: This is flexible – working in Cambridge on site or at one of our offices or working from home. You will be able to balance your work location accordingly.
More Information:
Please go to www.cambridge.gov.uk where you can view all our pages, including, Staff Pay and Benefits, Working for the Council, our Values & Behaviours, Equality & Diversity in Recruitment or Our People & Culture Strategy.
If you would like an informal chat, please contact Anna Hill, Strategic Housing Management Lead on Anna.Hill@cambridge.gov.uk or 01223 458312.
Closing date: 10 May 2026
Interview dates: 22 & 29 May 2026
Assessment for second stage: 5 June 2026
Application Process:
To be considered for this role, please visit www.cambridge.gov.uk/careers for ‘Our Vacancies’. You can follow the on-screen instructions to ‘Apply Online’ and submit an application.
Cambridge City Council is an Equal Opportunity employer and embraces diversity, creating an inclusive environment for all employees.