Territory Account Manager
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Territory Account Manager – Oxford & Birmingham, UK
Travel – up to 50%
The Role
As a Territory Account Manager here at Illumina, you will help grow our genomics portfolio with Healthcare, Research and Commercial customers, including Hospitals, Universities, Pharma, Biotech and Service Providers. You will support the development of account plans, learn how to identify and qualify new business opportunities, and help deliver excellent customer experience. This is an ideal role for someone with a life science background who enjoys new business development and is excited to develop.
Illumina's employee benefits are industry-leading and include, flexible time off, private medical insurance, compassion and care time off, leisure travel insurance, pension, employee stock purchasing program, volunteer time off, and much more!
Why You
You bring a strong technical foundation in molecular biology or genomics, gained through your degree and/or hands-on lab experience, and you are motivated to apply this in a customer-facing role focused on healthcare, research and commercial customers such as pharma, service providers and biotech companies. You enjoy new business development, from prospecting and opening doors to supporting the conversion of qualified leads into deals, and you are curious, proactive and highly organised. You have good listening skills, can build rapport with a wide range of stakeholders, and are eager to learn how to manage a pipeline, work towards targets and contribute to team success in a fast-paced, mission-driven environment.
Develop high-value, long-term profitable customer accounts through relationship building sales techniques
Identify and manage high-caliber genetic analysis sales opportunities through professional screening processes and use of all available information resources
Develop comprehensive knowledge of prospects including personnel and responsibilities, budgeting, internal politics, products and services, competition and market
Prepare compelling customer sales presentations and participate in all sales activities
Negotiate all genetic analysis sales in territory and generates associated sales contracts and quotations
Maintain profit margins through effective sales negotiation
Coordinate and communicate sales activities and strategies effectively to supervisors
Develop and maintain all account/contact details within Illumina’s CRM database. Utilize same to effectively monitor and direct customer purchasing activities
Leverage CRM system to grow sales from existing customer base and expand customer base in assigned territory
Provide regular and accurate sales forecast updates
Requirements:
Strong technical background in molecular biology or genomics is required
Developing professional and strategic sales skills with proven ability to develop and grow key accounts through networking at all levels on the customer organization. Additionally, ability to take qualified leads and turn them into closed deals
Excellent listening, time management, organizational and interpersonal skills
Strong negotiation skills
Detail- and service-oriented individual
We are a company deeply rooted in belonging, promoting an inclusive environment where employees feel valued and empowered to contribute to our mission. Built on a strong foundation, Illumina has always prioritized openness, collaboration, and seeking alternative perspectives to propel innovation in genomics. We are proud to confirm a zero-net gap in pay, regardless of gender, ethnicity, or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and offer opportunities to engage in social responsibility. We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. Illumina conducts background checks on applicants for whom a conditional offer of employment has been made. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable local, state, and federal laws. Background check results may potentially result in the withdrawal of a conditional offer of employment. The background check process and any decisions made as a result shall be made in accordance with all applicable local, state, and federal laws. Illumina prohibits the use of generative artificial intelligence (AI) in the application and interview process. If you require accommodation to complete the application or interview process, please contact accommodations@illumina.com. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. The position will be posted until a final candidate is selected or the requisition has a sufficient number of qualified app