Trainee Technical Support Manager
UK Visa Sponsorship Analytics
Occupation TypeIT managers
Occupation Code Skill LevelHigher Skilled
Sponsorship Salary Threshold
£55,000
(£28.21 per hour)
Occupation rate applies
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Description
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Trainee Technical Support Manager
Location:
Heanor, GB
Department: Sales & Marketing
Full-time or Part-time: Full-Time
Job Type: Employee
Shift: Remote
Accelerate the possible by joining a winning Amcor team that’s transforming the packaging industry and improving lives around the world.
At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It’s our core value and integral to how we do business.
Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win – adapting quickly in an everchanging world – and make smart choices to safeguard our business, our communities and the people we serve for generations to come. And we invest in our world-class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business.
To learn more about playing for Team Amcor, visit www.amcor.com I LinkedIn I Glassdoor I Facebook I YouTube
Job Purpose
This is an exciting developmental opportunity for an ambitious individual looking to build a long-term career as a Technical Support Manager (TSM). As a Trainee Technical Support Manager, you will gain hands-on experience across technical and commercial areas of the business. You will support experienced Technical Support Managers and the Technical Office, building the core knowledge, skills, and confidence required to progress into a future TSM role.
Job Dimensions & Scope
Trainee Technical Support Manager
Location:
Heanor, GB
Department: Sales & Marketing
Full-time or Part-time: Full-Time
Job Type: Employee
Shift: Remote
Accelerate the possible by joining a winning Amcor team that’s transforming the packaging industry and improving lives around the world.
At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It’s our core value and integral to how we do business.
Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win – adapting quickly in an everchanging world – and make smart choices to safeguard our business, our communities and the people we serve for generations to come. And we invest in our world-class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business.
To learn more about playing for Team Amcor, visit www.amcor.com I LinkedIn I Glassdoor I Facebook I YouTube
Job Purpose
This is an exciting developmental opportunity for an ambitious individual looking to build a long-term career as a Technical Support Manager (TSM). As a Trainee Technical Support Manager, you will gain hands-on experience across technical and commercial areas of the business. You will support experienced Technical Support Managers and the Technical Office, building the core knowledge, skills, and confidence required to progress into a future TSM role.
Job Dimensions & Scope
- Support Technical Support Managers with day-to-day workload, technical queries, and project activities
- Provide key support to the Technical Office to develop strong foundational product and system knowledge
- Work independently and collaboratively across teams to support business objectives
- Assist in the Training Academy
- Develop understanding of architectural and structural engineer drawings
- Develop knowledge around BS8102:2022 and gain CSSW qualification
- Develop knowledge around BS8485:2019+A1:2019 and attend PCA course for ground gas protection
- Develop knowledge around BR211:2023 and attend the Radon Council Course
- Develop a full understanding of DPC guidance and attend any relevant courses
- Develop a full understanding of NHBC guidance in relation to our areas of expertise
- Develop a full understanding of building regulations in relation to our areas of expertise
- Learning and applying complex technical standards and regulatory requirements
- Developing the ability to interpret and translate technical drawings into practical solutions
- Balancing multiple learning priorities while supporting live business activities
- Building confidence in customer-facing situations and technical discussions
- Adapting quickly to a varied role spanning technical, commercial, and operational areas
- Managing workload effectively while developing new skills at pace
- Previous experience in construction or a related industry is desirable
- A strong interest in developing a technical and commercial career
- Willingness to undertake professional qualifications and external training
- Basic understanding of construction drawings or a willingness to learn
- Commercial awareness or interest in developing business understanding
- Strong desire to learn and continuously develop
- Excellent communication and listening skills
- Problem-solving mindset with a proactive approach
- Confidence, patience, and professionalism when dealing with stakeholders
- Self-motivated with the ability to work independently and as part of a team
- Organised, with good planning and time management skills
- Resilient and able to perform under pressure
- Positive attitude with a strong commitment to building a long-term career
Amcor is the global leader in developing and producing responsible consumer packaging and dispensing solutions across a variety of materials for nutrition, health, beauty and wellness categories. Our global product innovation and sustainability expertise enables us to solve packaging challenges around the world every day, producing a range of flexible packaging, rigid packaging, cartons and closures that are more sustainable, functional and appealing for our customers and their consumers. We are guided by our purpose of elevating customers, shaping lives and protecting the future. Supported by a commitment to safety, over 75,000 people generate $23 billion in annualized sales from operations that span over 400 locations in more than 40 countries.
NYSE: AMCR; ASX: AMC www.amcor.com | LinkedIn | YouTube
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