Triage Practitioner
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This role will have responsibility to provide a single point of access for all referrals into the Memory Service within Older Adults Mental Health.
The role will ensure all referrals are screened in line with the All Wales Mental Health Triage Scale and categorised appropriately in order to manage risk.
The role will be required to liaise with multi-agencies to establish a comprehensive assessment of referral information to utilise analytic and professional judgement when reviewing individuals/care partners need, imparting and discussing sensitive information with their care partners if there is significant risk identified or lack of capacity.
Main duties of the job
The role will be required to collate and analyse the statistical data from the current database to facilitate the process to triage all referral information making autonomous clinical judgement in order to prioritise and allocate the referral to the appropriate professional within the service or suggest alternatives to the referrer.
The role will review all referrals to identify any gaps in the referral process with the view to strengthening existing joint partnership systems to improve early and appropriate referrals.
In line with the All Wales Dementia Care Pathway of Standards this role will support the administration of collating statistics and the development of a dementia register.
This role will work as part of a multidisciplinary team in supporting fellow colleagues within the community, to ensure the delivery of a high quality service for older adults with mental health needs and work collaboratively with the local authority, third party sectors, and other disciplines within CTMUHB.
The role will undertake supervision responsibilities for staff within the team.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Person specification
Knowledge
Essential
- Have a wide knowledge of Mental Health problems that occur in a community setting/care homes/inpatient environments
- Have an understanding and experience of multi-agency and multi-disciplinary working.
- Have a good working knowledge of the mental health needs of the Older Adult and their care partners.
Desirable
- A good understanding of the Mental Health Act 1983/Mental Capacity Act 2005/Mental Health (Wales) Measure 2010/ All Wales Dementia Care Pathway of Standards.
- Possession of a postgraduate qualification that is relevant to mental health, or evidence of working to the same.
Registration
Essential
- Registered Mental Health Practitioner (including e.g. social worker, Occupational therapist, psychologist).
Skills and Experience
Essential
- Be adaptable and self-motivated using initiative and clinical judgement, and problem solving skills.
Desirable
- Experience in risk assessment and risk formulation.
Experience
Desirable
- Experience of working at Band 5 or above within the field of Older Adults mental health services.
- Experience of working with independent sectors.
- Experience in risk assessment and risk formulation.
Skills
Essential
- Need to be self-motivated and be able to prioritise their own workload. Ability of working as an autonomous practitioner as well as a team member.
- Good computer literacy and an ability to enter data.
- Be adaptable and self-motivated using initiative and clinical judgement, and problem solving skills.
Desirable
- Ability to have a flexible approach to work and also be able to deal with ambiguity.
- Leadership skills and qualities.
- Welsh Language Skills (Level 3 and above/B2).
About the employer
Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers.
Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.
CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.
Our CTM 2030 Strategy--Our Health, Our Future--focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:
o We listen, learn, and improve
o We treat everyone with respect
o We work together as one team
CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.
At CTM, you'll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.