UCC Engineer (VAC)
UK Visa Sponsorship Analytics
Analytics are greyed out due to low classification confidence (37.0%).
Occupation TypeTelecoms and related network installers and repairers
Occupation Code Skill LevelMedium Skilled
Sponsorship Salary Threshold
£41,700
(£21.38 per hour)
Standard minimum applies
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Description
UCC JD – Operational support
- Perform required routine checks of video and audio conference (VAC), meeting rooms and auditorium, taking action on identified problems and advising superiors when required.
- Log calls with vendors for faulty equipment and escalate accordingly.
- Daily monitoring of CISCO and Condeco vendor management.
- Setup of VC between office campus and external company’s.
- Monitoring of VIP VCs and events (annual and interim results) and managing auditorium bookings.
- Provide hands and feet assistance to Video Conferencing Incident and alerts – calls logged via Global service desk (GSD).
- Setup of presentation and audio calls in VC rooms on user request via GSD.
- Managing the Screen Cloud Screens to be reviewed for any failures
- Managing the onboarding and changes to Cloud booking based on requests and Incident
- Managing Cloudbooking platform and perform any troubleshooting activities
- Managing Multitaction Environment and assisting during the usage and functionality integration
- Manage and review all Services part of UCC team scope.
- Manage and support video walls in the office.
- New MS Meeting room config and feature enablement based on requirement like equipment display Panel etc. and additional services
- Support in upgrade of Hardware and Software of VC kit where required.