UGI Support Secretary

CompanyUniversity Hospitals Dorset NHS Foundation Trust

LocationBournemouth, England, United Kingdom

Posted At3/10/2026

UK Visa Sponsorship Analytics

Occupation Type

Personal assistants and other secretaries

Occupation Code Skill LevelMedium Skilled

Sponsorship EligibilityIneligible for Sponsorship

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Description

Job Summary

This is an exciting opportunity for an experienced Support Secretary to join our UGI Team at UHD. You will provide support to our Consultants and Clinical teams through administrative tasks such as audio typing, updating Teams, assisting with phone queries and organising post and filing to ensure the department runs smoothly.The post holder must be IT literate and ideally familiar with hospital computer systems including eCamis and EPR. Knowledge of Microsoft Teams would also be beneficial. The ideal candidate must have a good knowledge of office practices and medical terminology alongside excellent interpersonal skills and be reliable and flexible with the ability to work under pressure and above all be a team player.We offer training and development opportunities within an established UGI secretarial team which sits within the Surgical Secretariat.

This service has a planned move from Bournemouth site to Poole site on in July 2026.

Main duties of the job

Typing audio and digital documents to include operation and clinic letters
Maintaining investigation systems for patient results (TEAMS)

Processing of Choose & Book referrals

Delivery of investigation requests to other departments within the hospital

Postal service administration for outgoing patient letters

To cover consultant's PA desks in their absence

About Us

UHD are investing, developing and transforming Trust services in line with the New Hospital Programme. As part of this, some services may move site this year or next, either temporarily or permanently. Recruiting Managers will be happy to answer any service-specific questions at interview.

If a role or service relocates as part of a planned move, excess mileage will not bereimbursed. Travel from home to the new work base will be classed as a normal commute. Any other changes will be managed under Trust or national terms and conditions.

UHD has active networks including Women's, DEN, Pride, EU, Pro Ability, and Armed Forces. We support Disability Confident and Armed Forces Covenant interview schemes.

AI tools may be used, but applications must honestly reflect your own skills and experience. Integrity is key to our recruitment process

Details

Date posted

24 February 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

153-SU05430-A

Job locations

Royal Bournemouth Hospital

Castle Lane East

Bournemouth

BH7 7DW

Job Description

Job responsibilities

Supporting consultants and consultant secretaries in providing an efficient secretarial service. This will involve the typing of all clinical correspondence i.e. clinic letters, reports, operation letters etc, under the supervision of the consultant secretary, using audio/Digital Dictation.
To be aware of RTT (Referral to Treatment) pathways to adjust patient referral to treatment clock according to the treatment plan, liaising with consultant secretaries and/or validator as necessary.
Look up, sort and file patient results as directed by the clinician/consultant secretary in line with Health Records filing policy.

Photocopying and general filing to include correspondence, results in hospital notes when required.

Be responsible for out-going post, meeting afternoon deadline assisting post workers when required.

Dealing with telephone queries in an appropriate manner as instructed by the consultant secretary.

Ensuring all referrals are collected on a daily basis and distributed to the appropriate clinician without delay. This includes Choose and Book referrals and paper referrals received direct from GP or other professional bodies.

Understand and be proactive in managing RTT (Referral to Treatment) pathways and highlight any potential issues to prevent breaches. This includes ensuring that follow up appointments following diagnostics are dealt with immediately to avoid any unnecessary delays within the patient pathway to meet national targets.

Prepare an adequate instruction daily work sheet to be used in the post holders absence.

Maintain confidentiality at all times. Deal with confidential sensitive information about patients. Adhere to policies and statutory Health and Safety requirement of the University Hospitals Dorset NHS Foundation Trust.

To maintain patient safety through rigorous and consistent compliance with Trust policies for the prevention and control of infection, including hand hygiene. To undertake appropriate mandatory training and updates in infection prevention and control.

Job description

Job Responsibilities

Supporting consultants and consultant secretaries in providing an efficient secretarial service. This will involve the typing of all clinical correspondence i.e. clinic letters, reports, operation letters etc, under the supervision of the consultant secretary, using audio/Digital Dictation.
To be aware of RTT (Referral to Treatment) pathways to adjust patient referral to treatment clock according to the treatment plan, liaising with consultant secretaries and/or validator as necessary.
Look up, sort and file patient results as directed by the clinician/consultant secretary in line with Health Records filing policy.
Photocopying and general filing to include correspondence, results in hospital notes when required.
Be responsible for out-going post, meeting afternoon deadline assisting post workers when required.

Dealing with telephone queries in an appropriate manner as instructed by the consultant secretary.

Prepare an adequate instruction daily work sheet to be used in the post holders absence.

Person Specification

Essential

Qualifications

RSA II or equivalent touch typing/computer skills
Minimum 5 GCSE's including English or equivalent

Desirable

Computer qualification
NVQ Level 2 in Business Administration or relevant experience.

Essential

Technical Skills

Data accuracy on computer systems
Audio typing

Desirable

Experience of working with Hospital Systems

Essential

Experience

Secretarial experience or similar
Working with people at all levels

Desirable

Experience of working at UHD in a similar role
NHS medical secretary experience

Personal attributes

Essential

Team Player
Effective Communicator
Ability to organise own workload

Person Specification

Essential

Team Player
Effective Communicator
Ability to organise own workload

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University Hospitals Dorset NHS Foundation Trust

Address

Royal Bournemouth Hospital

Castle Lane East

Bournemouth

BH7 7DW

Employer's website

https://www.uhd.nhs.uk/careers (Opens in a new tab)

Employer details

Employer name

University Hospitals Dorset NHS Foundation Trust

Address

Royal Bournemouth Hospital

Castle Lane East

Bournemouth

BH7 7DW

Employer's website

https://www.uhd.nhs.uk/careers (Opens in a new tab)

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