UK & Ireland Sales Support Administrator (12 Month FTC)
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UK & Ireland Sales Support Administrator
Contract: 12 month Fixed Term Contract (maternity cover)
Salary: £28,700 per annum
Location: Office based, Southampton
Hours: 40 hours per week, Monday - Friday, 8:30am - 17:30pm
Start Date: August 2026
Excellent Benefits
Purpose of the job
Provide the UK & Ireland Sales Department with administration support and general sales administration to assist with the smooth running of customer Accounts.
Key Duties & Responsibilities
- Processing debit notes, data entry using oracle, verifying calculations and backup prior to final approvals.
- Supporting the Admin and Finance Teams, liaising with account managers to ensure all chargebacks are processed and queries resolved.
- Uploading agreement forms to oracle using bulk upload
- Daily management of multiple outlook mailboxes ensuring all enquiries are assigned to the correct administrator for processing.
- Returns (RMA) data processing, completing pricing checks.
- Processing new customer account forms using Docusign.
- Maintenance of all administration trackers.
- Preparing sales out data for Finance Team on a weekly basis.
- Purchase Orders – processing purchase requests for sales, marketing and eCommerce teams
- Product set up sheets, completing data and sharing within the agreed time scales.
- Taking minutes at weekly sales trade meeting and other sales meetings as required.
- Issuing discount codes on request as per the business approval matrix
- NDA’s & Contracts – processing in Docusign for signature and retrieving documents from DocuWare on request.
- Ensuring all sales enquiries are forwarded to the relevant Account Manager to follow up.
- Supporting and advising Account Managers on administration processes to ensure we are working within SOX and GDPR
Education & Experience
- Previous experience in a sales-related environment desirable but not essential as training will be given
- Superior attention to detail and high level of accuracy
- Ability to prioritise and handle multiple tasks in a busy environment
- Demonstrate confidence and patience in dealing with customers.
- Administration Experience, including data inputting
- Intermediate /Advanced excel (including vlookup)
- Sales Admin Support experience
- Oracle or other relevant system experience.
- Team player
- Excellent verbal and written communication skills
- Microsoft word /Outlook / TEAMS