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Lavazza Professional is the Business-to-business (B2B) arm of the Lavazza Group. As a brand, we have grown over the last 130 years from a small Italian artisan company to an industrial giant. Throughout our growth, we have remained family owned and our passion for quality coffee is coupled with a spirit of entrepreneurship, innovation and a sense of responsibility.
At Lavazza Professional, our goal is to fuel the workplace and high-volume public places where consumers demand high quality Coffee to Go. We currently bring high performance coffee and other vending technologies to over 10,000 businesses across the UK, across multiple channels. With significant investment into research and development, we now offer a wide range of solutions, and our range is ever expanding.
Lavazza is already the UK’s favourite retail coffee brand for beans and we see the Coffee to Go channel as an exciting opportunity, utilizing our Lavazza on the Move brand, offering the public the opportunity to access the LAVAZZA brand in even more places.
Do you want to be part of this exciting journey?
The role?
We are seeking a passionate field-based Customer Service Technician to act as an ambassador for Lavazza Professional to deliver an industry leading service to our customers and consumers in multiple LAVAZZA On The Move retail locations.
Based within a territory, you will be responsible for effectively managing reactive and proactive high quality machine servicing and the installation and decommissioning of coffee machines as required. This position will cover Kent and surrounding locations when needed. You must be located within an easy commute of these areas and be used to travelling around the busy locations and willing to travel various distances. As these will be high volume retail locations, an understanding of working with the general public is essential.
The successful candidate will be a highly motivated, customer focused individual who seeks to drive value and optimise ways of working, increasing customer engagement and role modelling the Lavazza values.
Key responsibilities will include:
The successful candidate will:
In exchange we will offer you:
All successful candidates will be subject to completing and satisfying a DBS check. Due to the recruitment process, applicants must be located within the UK and we cannot offer sponsorship.
This is a full-time, permanent position
Pay: £33,000.00-£36,000.00 per year plus £2k annual standby allowance and overtime
Benefits:
Work Location: On the road