Veterinary Care Assistant/Receptionist
CompanyIVC Evidensia UK
Location
Manchester, England, United Kingdom
Employment TypeContract
Posted At5/12/2026
UK Visa Sponsorship Analytics
Analytics are greyed out due to low classification confidence (54.0%).
Occupation TypeAnimal care services occupations not elsewhere classified
Occupation Code Skill LevelMedium Skilled
Sponsorship Salary Threshold
£33,400
(£17.13 per hour)
Immigration salary list rate applies
✓ On immigration salary list - lower visa fees apply
Above analytics are generated algorithmically based on job titles and may not always be the same as the company's job classification. You can also check detailed occupation eligibility, and salary criteria on our UK Visa Eligible Occupations & Salary Thresholds page.
Disclaimer: Hunt UK Visa Sponsors aggregates job listings from publicly available sources, such as search engines, to assist with your job hunting. We do not claim affiliation with IVC Evidensia UK. For the most up-to-date job details, please visit the official website by clicking "Apply Now."
Description
Role: Veterinary Care Assistant/Receptionist
Location: Mount Road Vets, Manchester
Contract: Part-Time, 6 month contract
Our core values are what make the group a successful and fun place to work.
WE CARE -We care for animals and people, keep our promises, treat each other with decency and respect.
WE DARE -We dare to innovate, encourage entrepreneurial thinking and identify opportunities to succeed in a changing world.
WE SHARE -We share knowledge, best practice and make decisions based on trust, dialogue, commitment and engagement.
IVC Evidensia is the UK and Europe’s leading veterinary care group, made up of over 900 practices and referral hospitals, united by a shared purpose of happier animals, happier owners.
At IVC Evidensia, we believe careers should be built without limits. Our people are supported to make more clinical impact, access more career opportunities, and play an active role in their local and professional communities. Through investment in learning, innovation, and wellbeing, we create environments where our teams can grow in confidence, capability, and fulfilment—at every stage of their career.
How you'll make a difference
This role is a combination role primarily on Reception, with the addition of VCA duties where applicable to support the needs of the business.
The purpose of the role is to provide exceptional levels of customer service to clients and ensure quality care for their pets. You will be the vital link between the clinical team, the administration and leadership team with strong attention to detail and professionalism.
Previous VCA experience or existing qualification is preferred but not essential. Previous Reception experience is required.
Main duties include:
Reception:
Location: Mount Road Vets, Manchester
Contract: Part-Time, 6 month contract
Our core values are what make the group a successful and fun place to work.
WE CARE -We care for animals and people, keep our promises, treat each other with decency and respect.
WE DARE -We dare to innovate, encourage entrepreneurial thinking and identify opportunities to succeed in a changing world.
WE SHARE -We share knowledge, best practice and make decisions based on trust, dialogue, commitment and engagement.
IVC Evidensia is the UK and Europe’s leading veterinary care group, made up of over 900 practices and referral hospitals, united by a shared purpose of happier animals, happier owners.
At IVC Evidensia, we believe careers should be built without limits. Our people are supported to make more clinical impact, access more career opportunities, and play an active role in their local and professional communities. Through investment in learning, innovation, and wellbeing, we create environments where our teams can grow in confidence, capability, and fulfilment—at every stage of their career.
How you'll make a difference
This role is a combination role primarily on Reception, with the addition of VCA duties where applicable to support the needs of the business.
The purpose of the role is to provide exceptional levels of customer service to clients and ensure quality care for their pets. You will be the vital link between the clinical team, the administration and leadership team with strong attention to detail and professionalism.
Previous VCA experience or existing qualification is preferred but not essential. Previous Reception experience is required.
Main duties include:
Reception:
- Answer the phone and communicate with clients and suppliers.
- Monitor and respond to emails professionally and in a timely manner
- Monitor and recording inpatient’s clinical parameters, including TPR, bodily functions and activity and identifying changes and communicate with the supervising VS and RVN on basic status/change in status of inpatients.
- Ensure the highest standard of nursing care is always delivered to all patients under direction of the VS or RVN (not exceeding professional remit).
- Ensure the patient’s needs are met via provision of environmental enrichment opportunities and meeting individual needs of the animal to reduce distress, pain, fear and frustration.
- Provide psychological support to manage stress and patient anxiety, to include stroking, cuddling, handfeeding, and providing comfort and emotional care to inpatients.
- Provide physical support, including exercising the patient to ensure opportunities for elimination and providing mobility support where required.
- Provide individual feeding support
- Appropriately move and restrain animals for treatment and procedures
- Support the clinical team and client with end-of-life care and support.
This is a part-time fixed term contract role working 24hrs over 3 days per week, 09:30-18:30.
You might be a great fit if...
You are a friendly, organised, and customer-focused individual who enjoys working as part of a team. You’ll bring:
At IVC Evidensia, we’re committed to supporting your development and wellbeing from the very start of your career. You’ll benefit from:
£15,912pa pro-rata
You might be a great fit if...
You are a friendly, organised, and customer-focused individual who enjoys working as part of a team. You’ll bring:
- Excellent communication skills and a professional, welcoming manner
- Experience in a customer-facing role, with a strong focus on service and attention to detail
- The ability to manage multiple tasks effectively in a busy environment
- A collaborative approach and willingness to support colleagues
- A proactive attitude, with openness to feedback and learning
At IVC Evidensia, we’re committed to supporting your development and wellbeing from the very start of your career. You’ll benefit from:
- A key client-facing role within a supportive and collaborative practice team
- Clear career pathways with progression opportunities within client care and practice leadership roles
- Ongoing learning and development supported by experienced colleagues and practice teams
- A values-led culture focused on care, community, and continuous improvement
- 6.6 weeks' annual leave FTE
- Additional annual leave for your birthday, which will be added to your holiday allowance
- Increasing annual leave accrued through length of service
- Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
- Healthcare Cash Plan
- Cycle to Work scheme
- Learning and development opportunities via the IVC Evidensia Academy
- Pension scheme
- Discounted staff pet care
- Voluntary benefits: choose from a range of benefits to suit you
- Access to discounts/cashback with hundreds of participating retailers
£15,912pa pro-rata