Ward Coordinator
LocationWest Bridgford, England, United Kingdom
Posted At3/11/2026
UK Visa Sponsorship Analytics
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Occupation Type
Records clerks and assistants
Occupation Code Skill LevelIneligible
Sponsorship EligibilityIneligible for Sponsorship
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Description
Job Overview: Ward Coordinator – Forest Ward
The Ward Coordinator for Forest Ward plays a vital role in creating a warm, organised, and welcoming environment for patients, visitors, and staff. As the first friendly face people meet when entering the ward, you will set the tone for a positive experience, ensuring everyone is greeted with kindness, reassurance, and professionalism.
With a naturally cheerful disposition, you will provide high‑quality front‑of‑house support, helping patients and their families feel comfortable and informed from the moment they arrive. You will manage the ward reception area, coordinate communication between clinical teams, and support the smooth running of day‑to‑day operational tasks.
This role requires excellent interpersonal skills, strong attention to detail, and the ability to remain calm, approachable, and efficient in a busy healthcare setting. As a key member of the ward team, you will contribute to maintaining high standards of patient care, confidentiality, and organisation.
Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. The cost of the DBS application is £26.40 (standard) or £54.40 (enhanced), this cost will be deducted from your salary over the first 2 months of employment.
The Ward Coordinator for Forest Ward plays a vital role in creating a warm, organised, and welcoming environment for patients, visitors, and staff. As the first friendly face people meet when entering the ward, you will set the tone for a positive experience, ensuring everyone is greeted with kindness, reassurance, and professionalism.
With a naturally cheerful disposition, you will provide high‑quality front‑of‑house support, helping patients and their families feel comfortable and informed from the moment they arrive. You will manage the ward reception area, coordinate communication between clinical teams, and support the smooth running of day‑to‑day operational tasks.
This role requires excellent interpersonal skills, strong attention to detail, and the ability to remain calm, approachable, and efficient in a busy healthcare setting. As a key member of the ward team, you will contribute to maintaining high standards of patient care, confidentiality, and organisation.
Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. The cost of the DBS application is £26.40 (standard) or £54.40 (enhanced), this cost will be deducted from your salary over the first 2 months of employment.
You are encouraged to enrol for the DBS Update Service. An annual fee of £16 per year applies.
Key Responsibilities
Provide a welcoming and supportive first point of contact for all ward visitors.
Manage the ward reception area, ensuring it is tidy, organised, and approachable.
Handle incoming phone calls, enquiries, and messages with professionalism and warmth.
Support patient flow processes, including admissions, transfers, and discharges.
Liaise effectively with nursing, medical, and multidisciplinary teams.
Maintain accurate documentation and update ward information systems as required.
Coordinate visitor access, ensuring safeguarding and security procedures are followed.
Assist with general administrative tasks to support efficient ward operations.
Promote a positive ward atmosphere with a friendly, calm, and patient‑focused approach.
Trust Values
All Colleagues Are Expected To Demonstrate At Interview And Throughout Employment That They Act In Line With Nottinghamshire Healthcare NHS Trust Values
Trust- Honesty- Respect- Compassion- Teamwork
#TeamNottsHC comprises over 11,000 dedicated colleagues who #MakeADifference every day. We deliver intellectual disability, mental health, community health, forensic, and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire, and South Yorkshire. Our care is provided from over 200 sites, span
Key Responsibilities
Provide a welcoming and supportive first point of contact for all ward visitors.
Manage the ward reception area, ensuring it is tidy, organised, and approachable.
Handle incoming phone calls, enquiries, and messages with professionalism and warmth.
Support patient flow processes, including admissions, transfers, and discharges.
Liaise effectively with nursing, medical, and multidisciplinary teams.
Maintain accurate documentation and update ward information systems as required.
Coordinate visitor access, ensuring safeguarding and security procedures are followed.
Assist with general administrative tasks to support efficient ward operations.
Promote a positive ward atmosphere with a friendly, calm, and patient‑focused approach.
Trust Values
All Colleagues Are Expected To Demonstrate At Interview And Throughout Employment That They Act In Line With Nottinghamshire Healthcare NHS Trust Values
Trust- Honesty- Respect- Compassion- Teamwork
#TeamNottsHC comprises over 11,000 dedicated colleagues who #MakeADifference every day. We deliver intellectual disability, mental health, community health, forensic, and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire, and South Yorkshire. Our care is provided from over 200 sites, span
ning community locations, acute settings, and secure environments, including prisons.
We are one of the largest mental health and community Trusts in the East Midlands and one of Nottinghamshire's biggest employers. We also host national and regional services, such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.
We offer a variety of employee-led staff networks, including Equality, Diversity, and Inclusion (EDI) groups, the Green Champions network, the Freedom to Speak Up network, the Health and Wellbeing Champions network, and the Menopause Champions network. These networks play a vital role in supporting our diverse workforce and promoting a culture of inclusivity.
The health and wellbeing of colleagues is a top priority. We invest significantly in this through our in-house occupational health and staff counselling services, supported by a dedicated Health and Wellbeing team.
The Trust is committed to reducing its carbon emissions, with a specialised Energy and Environmental team working to ensure compliance with environmental legislation, enhance our environmental performance, and achieve our net-zero commitment.
For further details / informal visits contact: Name: Sarah Fowkes Job title: Ward manager Email address: sarah.fowkes@nottshc.nhs.uk Telephone number: 01159529408
Please feel free to contact the ward and speak to the ward manager regarding this vacancy, you are also welcome to vis
We are one of the largest mental health and community Trusts in the East Midlands and one of Nottinghamshire's biggest employers. We also host national and regional services, such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.
We offer a variety of employee-led staff networks, including Equality, Diversity, and Inclusion (EDI) groups, the Green Champions network, the Freedom to Speak Up network, the Health and Wellbeing Champions network, and the Menopause Champions network. These networks play a vital role in supporting our diverse workforce and promoting a culture of inclusivity.
The health and wellbeing of colleagues is a top priority. We invest significantly in this through our in-house occupational health and staff counselling services, supported by a dedicated Health and Wellbeing team.
The Trust is committed to reducing its carbon emissions, with a specialised Energy and Environmental team working to ensure compliance with environmental legislation, enhance our environmental performance, and achieve our net-zero commitment.
For further details / informal visits contact: Name: Sarah Fowkes Job title: Ward manager Email address: sarah.fowkes@nottshc.nhs.uk Telephone number: 01159529408
Please feel free to contact the ward and speak to the ward manager regarding this vacancy, you are also welcome to vis
it lings bar and visit the wards.