Warranty Coordinator
CompanyMSX International
Location
Bracknell, England, United Kingdom
Employment TypeFull-time
Posted At4/21/2026
UK Visa Sponsorship Analytics
Analytics are greyed out due to low classification confidence (32.0%).
Occupation TypeRecords clerks and assistants
Occupation Code Skill LevelIneligible
Sponsorship EligibilityIneligible for Sponsorship
Above analytics are generated algorithmically based on job titles and may not always be the same as the company's job classification. You can also check detailed occupation eligibility, and salary criteria on our UK Visa Eligible Occupations & Salary Thresholds page.
Disclaimer: Hunt UK Visa Sponsors aggregates job listings from publicly available sources, such as search engines, to assist with your job hunting. We do not claim affiliation with MSX International. For the most up-to-date job details, please visit the official website by clicking "Apply Now."
Description
Company Description
MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement.
With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.
Job Description
Acting as a focal point for warranty support activities within the UK market. The role provides pro-active customer support to the warranty functions in the UK at both market and Dealer level.
Role Scope
Experience
MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement.
With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.
Job Description
Acting as a focal point for warranty support activities within the UK market. The role provides pro-active customer support to the warranty functions in the UK at both market and Dealer level.
Role Scope
- Manage and process live claims for the market, business areas including CAR, Motorcycle and Power Product.
- Working in an experienced Warranty team in an open plan office.
- Front line claim support for our retailers/dealers.
- Support ongoing improvements within warranty operations for policy change activities.
- Business support for the UK warranty operations.
- Day to day support of incoming warranty enquiries, by phone and email.
- Liaise with retailer/dealer personnel at all levels.
- Liaise with all relevant parties and highlight to management areas for concern, opportunities to develop the processes and further reduce excess warranty costs.
- Liaise with MSXI UK Programme Manager to propose improvements/best practice where appropriate.
Experience
- Experience working within a Warranty role.
- Dealer Franchise or OEM warranty background with demonstrable warranty operations experience would be an advantage.
- Understanding of Automotive Aftersales business operations.
- Understanding of the warranty concept and process.
- Strong analytical and problem-solving skills.
- Work to tight time schedules, producing and maintaining a high level of quality.
- PC literate - Ability to generate reports using differing software packages.
- High attention to detail and ability to work to set processes.
- Outstanding communications skills.
- Flexible approach to work and self-sufficient.
- A genuine interest in working with people from a variety of organisations and cultures.
Working Pattern and Location
- Permanent role
- Mon – Fri (40 hours a week)
- Hybrid (3 days in the office, 2 days from home)
- Office based in Bracknell (Berks)
- 25 days annual leave entitlement + bank holidays
- Company contributory pension plan
- Cashback healthcare scheme
- Life Assurance
- Car Salary Exchange Scheme
- Consumer Engagement
- Parts, Accessories & Service Performance
- Actionable Insights
- Repair Optimization & Compliance
- Learning Solutions
- Distribution & Sales Performance
The MSX Purpose
To empower Movers and Makers to thrive in our ever-changing world
The MSX Mission
To harness our expertise in mobility, the creativity of our global teams, and the power of technology, to craft tailored, sustainable and innovative solutions.
The MSX Vision
To be the clients’ first choice, recognized for our operational excellence and commitment to driving change and innovation in the mobility industry.
MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.
MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.