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Summary:
As a Waterlink Scheduling Support, you'll be responsible for coordinating with customers and field teams to ensure the timely completion of work.
This includes scheduling appointments, managing workloads for field staff and contractors, and preparing daily work packs.
You'll also be in charge of organising and closing out street-work notices to meet deadlines and avoid financial penalties.
The role involves liaising with various internal departments and plumbers to address customer needs and resolve complaints.
A key part of your job is to monitor and manage operational workloads using various systems, ensuring all scheduling tools are kept up to date and all completed work is quality-checked.
Additionally, you'll report on performance metrics related to highways, commercial conversion, and new connections.
Main responsibilities:
You'll need:
Skills / Qualifications / Experience
We want to be the water company people want to be supplied by and want to work for.
We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That’s why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water.
Benefits package:
What can you expect from your recruitment?
If this sounds like the opportunity you’ve been looking for, apply now!
South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency.
Compensation package:
£26,392.50 - £28,392.50 (dependent on experience)