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Home: Trust wide
Location: Based at nearest care home with regular travel to all homes and sites.
Pay details: £50,867.67pa
Hours: 35hrs per week
Closing date: 13/07/2025
Job Description: Internal Quality Standards Auditor Job Description
Person Specification: Internal Quality Standards Auditor Person Specification
How To Apply
Email your CV and a cover letter outlining how you meet the criteria of the person specification to
[email protected]About Us
Would you like to continue your career with one of the most respected care charities?
At Greensleeves Care we deliver exceptional 24-hour residential, dementia and nursing care to older people across our 28 care homes in England. We are an accredited Living Wage employer and Greensleeves Care are endorsed with Skills for Care and an Assured City and Guilds provider who offer a range of free learning and development to our colleagues.
As An Internal Quality Standards Auditor, You Will
- Carry out monthly monitoring visits of allocated services to ensure that quality and compliance is being maintained as per CQC requirements and company policies and procedures.
- Carry out a programme of compliance audits in conjunction with the Quality & Risk Manager and be involved in assessing and monitoring the operational delivery of services.
- Work closely with Registered Managers across all regions in supporting the homes with auditing and reporting of metrics required to evidence CQC or other relevant regulatory bodies (e.g. data to populate PIR)
- Report on key audit areas e.g. KLOE outcomes, complaints, safeguarding referrals, accidents, incidents and falls.
- Identify actions and timeframes to address areas of concern or development in consultation with the Director of Quality & Compliance and Quality & Risk Manager.
- To support the Director of Quality & Compliance and Quality & Risk Manager in carrying out major investigations and analysing significant events.
- Undertake any other duties relevant to the job role based on the needs of the business.
To Apply, You Will Need
- Regulated Qualifications Framework (RQF) Level 4 or equivalent in care or other relevant qualification.
- Minimum of 5 years’ experience of working in social care.
- Proven track record of completing and managing the process of auditing services to manage quality and compliance.
- Proven track record in facilitating data collection.
- Evidence of experience managing complaints and quality/performance improvement.
- Evidence of experience managing Safeguarding Notifications and Statutory Notifications.
- Strong verbal and written communication skills allowing the role holder to discuss complex issues and communicate appropriately via letter and e-mail with staff and third parties
- Confident in producing and working with percentages
Rewards & Benefits Package
- 25 days paid holiday (plus Bank Holidays)
- Free learning and development
- Company pension scheme – employers contribution matched up to 6%
- 2 x Salary Death in Service benefit
- Medical Health Benefit (Beneden)
- Length of Service Awards at 5,10,20,30,40 and 50 years
- Voluntary Lifestyle Benefits through the Hapi App
- Cycle to Work Scheme
- Access to Employee Assistance Programme (EAP) and Wellbeing Thrive App
- Refer a Friend scheme (you can earn up to £300 per referral)
DBS – The successful applicant will be appointed subject to providing evidence of ISA first and enhanced DBS disclosure. This post is not subject to the Rehabilitation of Offenders Act 1974.
Greensleeves Care is an equal opportunities employer and welcomes applications from all sections of the community
Greensleeves Care Core Values
Respect – We treat residents and colleagues with dignity and value their unique life experiences and personal contributions.
Openness – We act openly and honestly, building confidence in our intentions and behaviour. We choose words and actions that are sincere, not misleading.
Responsibility – We are committed to meeting the needs of others and behave responsibility towards residents and colleagues, being careful of the choices we make.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Please note this role is open to UK-based candidates only. 
