Apprentice - Customer Care
UK Visa Sponsorship Analytics
Analytics are greyed out due to low classification confidence (45.0%).
Occupation TypeCustomer service managers
Occupation Code Skill LevelMedium Skilled
Sponsorship EligibilityIneligible for Sponsorship
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Description
Working as a Customer Care Administrator Apprentice, you will be responsible for a range of general administrative tasks including customer communication and order processing. This is a great opportunity to join a successful company and start your career with full training.
There is the potential for a full-time permanent position to be offered to the suitable and successful candidate upon completion of the apprenticeship. This role may lead to a permanent role as a Commercial Co-ordinator within the Customer Care Team.
Training to be provided: Level 3 Business Administrator Apprenticeship Standard. You will complete a 15-month apprenticeship which includes 10 days at the PETA training centre in Cosham. You will be supported every 6 weeks with visits from your PETA Learning & Development Coach.
The Customer Care Administrator Apprentice Will Have The Opportunity To Gain Experience And Understanding In The Following
This role is based within the Customer Care team.
It is essential that the Customer Care Administrator Apprentice has an aptitude for customer service. Other essential qualities include:
Good time management
There is the potential for a full-time permanent position to be offered to the suitable and successful candidate upon completion of the apprenticeship. This role may lead to a permanent role as a Commercial Co-ordinator within the Customer Care Team.
Training to be provided: Level 3 Business Administrator Apprenticeship Standard. You will complete a 15-month apprenticeship which includes 10 days at the PETA training centre in Cosham. You will be supported every 6 weeks with visits from your PETA Learning & Development Coach.
The Customer Care Administrator Apprentice Will Have The Opportunity To Gain Experience And Understanding In The Following
This role is based within the Customer Care team.
- General office administration
- Stock enquiries, quotations and order processing
- Answering and actioning telephone calls, emails etc.
- Corresponding in a professional manner
- Handling customer complaints and queries
- Importance of providing excellent customer service
- Understanding sales strategies / brand management
- Understanding and following Company procedures
It is essential that the Customer Care Administrator Apprentice has an aptitude for customer service. Other essential qualities include:
Good time management
- Excellent communication skills
- Reliable and motivated
Location details
This role is based in our offices near the Eastleigh town centre. The address is Prysmian Cables & Systems Limited, Chickenhall Lane, Eastleigh, SO50 6YU. There are good transport links to Eastleigh and the site is approximately 15 minutes walk from the railway station. We are able to offer free car parking next to our offices.
Prysmian , as an Equal Opportunity Employer, aims to attract and recruit individuals with diverse backgrounds, skills, and abilities. We strongly believe that diversity brings significant value at all levels of the organization, increasing the possibility of capturing market opportunities and maximizing value for our customers and stakeholders. With Diversity, Equity, and Inclusion (DE&I) as part of our Social Ambition 2030 and a strategic pillar of our Company culture, Prysmian is committed to the development of an organization that prioritizes talent, where people feel respected, included, and free to fully express their potential just as they are.
All Managers and HRs in Prysmian are responsible for ensuring DE&I policies are respected during the recruiting process, as well as recognizing and mitigating unconscious biases that must not influence our selection processes. All persons will be considered for employment without regard to their race, ethnicity, religion, nationality, origin, citizenship status, socio-economic status, age, sex, gender identity or expression, sexual orientation, marital status, disability, military service or veteran status, pregnancy, parental leave, medical conditions, or any other characteristic protected by applicable federal, state or local laws. Prysmian will endeavor to make a reasonable accommodation for any disclosed physical or neurological condition or disability of a qualified applicant unless the accommodation would impose an undue hardship on the operation of our business.
Visit our DE&I Page to learn more about Prysmian's commitments.
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