Customer service managers (SOC 4143) does not currently qualify for UK Skilled Worker visa sponsorship. It is classified as medium skilled and would need to be added to the Immigration Salary List or Temporary Shortage Occupation List before employers could sponsor for it. There are closely related roles that do qualify, listed further down.
Customer service managers plan, organise and co-ordinate resources necessary for receiving and dealing with the responses, complaints or further requirements of purchasers and users of a product or service, and manage customer service occupations.
There are no pre-set entry requirements. Candidates are recruited with a variety of academic qualifications and/or relevant experience. Specialist qualifications may be required for work within certain sectors.
UK market salary · ASHE 2025
Plus ~£2,498 in bonus & commission
How visa salary requirements compare to what employers pay.
Most customer service managers in the UK earn between £30,732 and £47,944 in basic pay. For Skilled Worker visa holders, the minimum salary (going rate) for this role is £35,200 (SOC 4143), sitting at the 42nd percentile of what UK employers pay and £1,928 below the median. Since this falls below the general salary threshold, sponsors must pay at least £41,700.
All figures are before tax. Calculate your take-home pay.
SOC 4143 is classified as medium skilled but does not currently appear on the Immigration Salary List or Temporary Shortage List, so it's not currently eligible for new sponsorship.
If you're interested in this field, you have a few options:
Not under SOC 4143. Customer service managers is classified as Medium Skilled, which doesn't meet the requirements for Skilled Worker sponsorship right now. That said, some closely related occupation codes in the same field are eligible, so have a look at the related codes section on this page.
SOC 4143 covers a range of customer service managers roles, including: Call centre managers, Customer service managers not elsewhere classified.. Keep in mind that the Home Office matches jobs by duties rather than title alone. Two roles with the same title can fall under different SOC codes depending on the actual work involved.
SOC 4143 itself doesn't qualify, but that doesn't mean you're out of options. The most common workaround is finding a closely related role that falls under an eligible SOC code. We've listed any eligible alternatives further up this page. It's also worth looking into visa routes that aren't tied to a specific occupation, like the Global Talent visa, Graduate visa, or High Potential Individual visa.
This information is provided as guidance only and should not be treated as legal advice. Eligibility criteria and salary thresholds are based on the latest published government data. Always verify with the official UK government guidance or seek professional immigration advice.