Band 8b- General Manager, Private Care

We are seeking an exceptional and driven General Manager to lead and grow Private Care services across the Trust.

This is a rare opportunity to take the lead in shaping the future of Private Care at West Hertfordshire Teaching Hospitals NHS Trust. We are looking for an ambitious, commercially astute General Manager to drive growth, innovation, and excellence across a rapidly developing service at a pivotal moment in the Trust's journey.

You will be at the forefront of transformation--building and scaling a high-quality, patient-centred private care offer that complements our NHS services. With real scope to influence strategy and delivery, you will work closely with clinical and corporate leaders to modernise pathways, elevate patient experience, and position the Trust as a provider of choice for private healthcare.

Job description

We need a bold, dynamic leader who thrives in complexity, brings a strong track record of delivering change, and can forge impactful partnerships across a large organisation and to make a visible, lasting impact.

Our progress has already been recognised on the national stage. We were proud to be named Trust of the Year at the HSJ Awards, reflecting the remarkable improvements we have made in performance, quality, and operational delivery. This momentum creates a powerful platform for the next phase of growth.

Please see attached for a copy of the full job description and person specification.

Person specification

Education and qualifications

Essential

• Education to degree level or equivalent qualification
• Operational management and Service delivery experience in a Private Healthcare Care Unit or an Acute NHS organisation

Evidence of continuing professional development including regular attendance on internal and external study programmes

Desirable

• Higher professional or management degree (Masters Level) or equivalent knowledge acquired by experience
• Studying for/plans to study management qualification
• Project Management / quality improvement qualification

Knowledge

Essential

• Key issues and pace of change facing the NHS nationally and locally, assess and describe impact on services
• Knowledge and understanding of governance arrangements and standards in the NHS and the wider health and social care economy

Desirable

• Knowledge of current issues in the NHS
• Understanding the principles of risk
• management, health and safety legislation

Experience

Essential

• Demonstrable experience at a senior management level, with clear evidence of responsibility for supporting operational service delivery including clinical quality, people management, budget responsibility and successful delivery of performance targets within strict financial controls.

Evidence of managing a busy, complex and dynamic environment

Understanding of principles of budgetary management

Experience of using numerical analysis in problem solving

Experience of budgetary management

Experience of and familiarity with business planning and preparation of business cases

Desirable

• Experience of private healthcare within an NHS hospital or independent sector
• Experience leading capital development or service development projects

About the employer

With a new hospital planned for Watford, work underway to update theatres at St Albans City Hospital and plans for a neighbourhood healthcare centre in Hemel Hempstead, this is an exciting time to join us. We are building on the success of our award-winning virtual hospital and re-imagining models of care, working closely with partners and making the most of advances in digital healthcare. Staff wellbeing and development are a priority, as is the role of innovation in improving clinical care, outcomes and patient experience. Our vision is Excellent patient care, together and our values are to be empowered, compassionate, professional and inclusive. They capture an important balance across what we must all do as individuals and to support others. We offer a variety of flexible working options as we recognise the importance of a good work life balance.www.westhertshospitals.nhs.uk/flexibleworking If you have a disability or long-term health condition and require support or guidance please contactwestherts.recruitment@nhs.net If you are a Service Leaver, Veteran, Military Reserve, Cadet Force Adult Volunteer, or partner/spouse of those serving please tick "Member of the Armed Forces Community" on the application form. We reserve the right to close this advert early due to the volume of applicants. Please apply as soon as possible to avoid disappointment.