Bank Switchboard Administrator
UK Visa Sponsorship Analytics
Analytics are greyed out due to low classification confidence (58.0%).
Occupation Type
Bank and post office clerks
Occupation Code Skill LevelIneligible
Sponsorship EligibilityIneligible for Sponsorship
Above analytics are generated algorithmically based on job titles and may not always be the same as the company's job classification. You can also check detailed occupation eligibility, and salary criteria on our UK Visa Eligible Occupations & Salary Thresholds page.
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Description
Job Description
Bank Switchboard Operator | Private Hospital | Bank (Zero Hours) | Ad Hoc Shifts | St Mellons
This position is a zero-hour contract - offering shifts on a flexible, ad-hoc basis.
Shifts are offered on a flexible, as-needed basis to cover busy periods, sickness and annual leave. There are no guaranteed hours or minimum shifts each week.
This Role Would Suit Someone Who
Our Patient Support Centre in St Mellons is recruiting a Bank Switchboard Operator to join the team on a zero-hours contract.
As the first point of contact for patients and healthcare professionals, you will manage all incoming and outgoing calls across multiple hospital sites, ensuring communication is handled professionally, efficiently and in line with hospital procedures.
You will play a key role in delivering excellent customer care and ensuring smooth communication across the organisation.
Duties And Responsibilities
Bank Switchboard Operator | Private Hospital | Bank (Zero Hours) | Ad Hoc Shifts | St Mellons
This position is a zero-hour contract - offering shifts on a flexible, ad-hoc basis.
Shifts are offered on a flexible, as-needed basis to cover busy periods, sickness and annual leave. There are no guaranteed hours or minimum shifts each week.
This Role Would Suit Someone Who
- Is looking for flexible work around other commitments
- Is happy to pick up shifts as and when required
- Does not require fixed or guaranteed hours
Our Patient Support Centre in St Mellons is recruiting a Bank Switchboard Operator to join the team on a zero-hours contract.
As the first point of contact for patients and healthcare professionals, you will manage all incoming and outgoing calls across multiple hospital sites, ensuring communication is handled professionally, efficiently and in line with hospital procedures.
You will play a key role in delivering excellent customer care and ensuring smooth communication across the organisation.
Duties And Responsibilities
- Operate the central switchboard system for multiple hospital sites
- Direct calls to appropriate staff and departments
- Handle telephone enquiries in a professional, efficient and consistent manner
- Escalate technical or telecom issues when required
- Initiate emergency call procedures (e.g. fire or major incident) when necessary
- Excellent verbal communication skills
- Calm and focused under pressure
- Able to prioritise and multitask accurately
- Strong attention to detail
- IT literate and confident learning new systems
- Committed to confidentiality and data protection
- Previous switchboard or call centre experience
- Experience in a hospital setting
- Familiar with Microsoft Office (Word, Outlook, Excel)
Benefits
- Bank colleagues are paid weekly
- We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness, or annual leave
We commit to our employee’s well-being through work life balance, on-going development, support and reward.
For us, it's more than just treating patients; it's about looking after people.
If we have received sufficient applications, this date may be brought forward so please submit your application as soon as possible.