Business Support Officer - Management Support

Are you a ‘can-do' person, who is passionate about delivering a high-quality service?

Are you able to work effectively within a dedicated team environment, be child and customer focused and be able to deliver the role with a flexible forward-thinking and creative approach?

If so, Birmingham Children's Trust wants you!

We have a great opportunity for proactive and self-motivated Business Support Officers to join our Management Support/PA Team.

Our team helps build strong relationships to enable the Leadership Team to work efficiently, stay organised, and anticipate their needs. By planning ahead and supporting their tasks, the Management Support Team ensures our Leaders (Head of Services) can concentrate on their main responsibilities without interruption.

What can you expect?

• Provide full secretarial and administrative support to the Assistant Directors.
• Organise and support meetings, including on-site meetings, with minute taking, and note taking and general secretarial duties.
• Work in an organised way, with attention to detail, and be able to collate information from a variety of sources.
• Collaborate effectively within a team environment.

Undertake financial processes. i.e. raising purchase orders.

Work in a hybrid setup across two sites, One Avenue Road (Aston) and Lifford House (Stirchley), with at least two days a week in the office

We have been rated as ‘Good’ by Ofsted, following a 2023 inspection. This is a fantastic achievement for Birmingham Children's Trust, with many positive highlights focusing on areas including the quality of staff leadership, partnership working, safeguarding and corporate parenting.

This is a hybrid role based in Birmingham so you must have the correct right-to-work documents to work in the UK. Sadly, we do not support those who require sponsorship.

About you:

We are looking for diligent Business Support Officers who will play a critical role in the effective day-to-day operations of the Business Support Service. The ideal candidates will demonstrate strong literacy, numeracy, and IT skills.

• You will have excellent communication skills, enabling you to engage effectively with a diverse range of stakeholders.
• Have excellent organisational skills with a strong commitment to maintaining high-quality standards.

Demonstrate the ability and confidence to meet tight deadlines while remaining flexible, proactive, and able to take initiative.

Your strong administrative experience will enable you to support the business leaders in fulfilling their roles whilst working with initiative and minimal supervision.

Please include a supporting statement with your application outlining any relevant and supporting information.

Our Benefits:

• A generous annual leave package of 30 days annual leave, plus bank holidays, rising to 33 days after 5 years of service and 35 days after 10 years of service.
• Free on-site parking at our offices on One Avenue Road (Aston) and Lifford House (Stirchley). We also provide onsite electric car charging ports which are free to use!
• Full access to our amazing internal employee benefits scheme including, Occupational Health services, Rewards Schemes, Benefits discounts (including the Blue Light Card), Health & Fitness and Personal Wellbeing support and much more!
• Flexible and hybrid working policy - we are well adapted to a hybrid model of working which includes a combination of time spent in the office and at home and we offer a variety of working patterns.

Pension Scheme - You will receive a generous local government career average pension scheme in line with the local government pension scheme.

We are proud to be an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees - a place where we can all be ourselves and succeed on merit. age pension scheme in line with the local government pension scheme.

Onboarding Process: Please note as part of our onboarding process, the successful candidate will be required to undergo a series of background checks with Experian, Including Experian Right to Work, and Digital ID verification. These are essential pre-employment requirements.

Interviews will start being held week commencing 6th April 2026.

For further details, please contact Michelle Warner, Business Support Team Leader at Michelle.Warner@birminghamchildrenstrust.co.uk, telephone 07912 407 965 or Jenny Walsh, Business Support Officer at Jenny.C.Walsh@birminghamchildrenstrust.co.uk, telephone 07843 834 120.

Help us to change children and young people’s lives!

At Birmingham Children’s Trust, we are committed to making a positive impact on the lives of over 10,000 children and young people in our city every day. Our mission is to support the most disadvantaged children and young people in Birmingham, ensuring they are safe, happy, and healthy.

Why Join Us?

• Impactful Work - be part of a team that makes a real difference in the lives of the city’s most vulnerable children.
• Supportive Environment - enjoy a supportive and collaborative work culture where your contributions are valued.
• Career Development - benefit from tailored development programs, supportive supervision, and a range of learning opportunities to enhance your skills and advance your career.
• Generous Benefits - take advantage of our competitive reward package including generous leave allowance, Local Government pension scheme, and additional benefits.
  
  

Our Values

We approach our work with care and compassion, actively listening to the needs of the children and young people we serve. We involve them in the decisions that affect their lives, ensuring their voices are heard and respected.

We are committed to using our resources wisely, ensuring that every penny is spent where it counts the most. We foster collaboration among schools, health professionals, and the police, working together to create a supportive network for our young people.

We believe that when we work as one cohesive team, the children and young people of Birmingham are more likely to thrive. Our unified approach ensures that we provide the best possible support and opportunities for their growth and development.

Join us and together, we can create a brighter future for all.

Safeguarding