Business Support Supervisor
CompanyHertfordshire County Council
Location
Stevenage, England, United Kingdom
Employment TypeInternship
Posted At5/15/2026
UK Visa Sponsorship Analytics
Analytics are greyed out due to low classification confidence (40.0%).
Occupation TypeIT user support technicians
Occupation Code Skill LevelMedium Skilled
Sponsorship Salary Threshold
£41,700
(£21.38 per hour)
Standard minimum applies
Above analytics are generated algorithmically based on job titles and may not always be the same as the company's job classification. You can also check detailed occupation eligibility, and salary criteria on our UK Visa Eligible Occupations & Salary Thresholds page.
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Description
Job Introduction
Job Title: Business Support Supervisor x 2
Starting Salary: £34,434 opportunity to progress to £37,280 per annum (pro rata for part time)
Hours: 37
Location: Stevenage/Hybrid
Contract Type: Permanent
Directorate: Resources
About The Team
Do you enjoy working in a fast-paced environment, supervising a small team to provide an excellent business support service? Do you thrive as a team-player and enjoy using your initiative to work independently?
Our Business Support Service is looking for highly motivated, enthusiastic, and organised managers who can supervise a team to ensure that a high level of administrative support is provided to our departments.
Our Business Support Service is looking for Business Support Supervisors who will be supervising a small team within the Business Support service.
Our Business Support Service is a centralised unit which has been formed to deliver a coordinated, consistent, and high-quality service supporting service delivery across the organisation. Business Support is critical to ensuring our departments can support services to our residents, and if you have great administrative skills and a strong customer focus, you could be part of it.
You’ll be working as part of the central Business Support Service with more than 400 colleagues, and you’ll be supporting our departments to ensure they are able to deliver critical services to the residents of Hertfordshire
About The Role
Business Support Supervisors will:
Job Title: Business Support Supervisor x 2
Starting Salary: £34,434 opportunity to progress to £37,280 per annum (pro rata for part time)
Hours: 37
Location: Stevenage/Hybrid
Contract Type: Permanent
Directorate: Resources
About The Team
Do you enjoy working in a fast-paced environment, supervising a small team to provide an excellent business support service? Do you thrive as a team-player and enjoy using your initiative to work independently?
Our Business Support Service is looking for highly motivated, enthusiastic, and organised managers who can supervise a team to ensure that a high level of administrative support is provided to our departments.
Our Business Support Service is looking for Business Support Supervisors who will be supervising a small team within the Business Support service.
Our Business Support Service is a centralised unit which has been formed to deliver a coordinated, consistent, and high-quality service supporting service delivery across the organisation. Business Support is critical to ensuring our departments can support services to our residents, and if you have great administrative skills and a strong customer focus, you could be part of it.
You’ll be working as part of the central Business Support Service with more than 400 colleagues, and you’ll be supporting our departments to ensure they are able to deliver critical services to the residents of Hertfordshire
About The Role
Business Support Supervisors will:
- Be responsible for managing a small team to deliver Business Support activities and quality assure their work
- Allocate work within the team based on requests from the Directorate or line manager
- Proactively solve issues within the team, especially related to resource allocation and demand management, and escalate as needed
- Support complex Business Support activities for the Directorate, particularly cross-council tasks, leveraging experience and knowledge
Business Support Supervisor – SASH & Youth Justice - Stevenage
Permanent – Full time 37 hours
This role is responsible for managing the business support staff and administrative processes to support our SASH & Youth Justice Teams. These teams provide support to young people aged 11-17 in families that are at risk of breakdown, who go missing from home at risk to exploitation and offending behaviour and young people that are homeless. The business support staff support them with vital court compliance and statutory support in safeguarding meetings, tracking outcomes, and recording in various systems.
Business Support Supervisor – Assessment - Stevenage
Permanent – Full time 37 hours
This role is responsible for managing the business support staff and administrative processes to support our critical operational and statutory support to Children’s Social Care front‑door and safeguarding services.
Please indicate which role you are interested in on your covering paragraph if not you will be considered for both.
About You
Essential:
- Extensive experience of working in a previous administrative or support role, with strong knowledge of business support activities
- Excellent organisational and multitasking skills
- Strong communication and interpersonal abilities with a range of audiences
- The ability to develop good working relationships with managers and staff and gain a good understanding of service areas to ensure you are supporting and advising them in the most effective way possible.
- Proficiency in Microsoft Office Suite and other relevant software
- Recognised vocational qualification or degree qualified.
- Experience in the administration of meetings and taking notes actions would be beneficial.
- Previous experience of supervising a team of administrative staff or setting longer term work priorities within a defined team.
- Understanding of HR processes and procedures would be beneficial.
We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.
This job role is within the Business Support Services, level 9 job profile. Please locate this via:
Job profiles: Business support services
To hear more about this opportunity please contact diane.pratt@hertfordshire.gov.uk for an informal discussion about the role.
Interview Date: to be confirmed
Benefits of working for us
How to apply
As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.
Additional information
Disability Confident
We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.
English Fluency
The ability to converse at ease with members of the public and provide advice in
accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.