IT user support technicians (SOC 3132) qualifies for UK Skilled Worker visa sponsorship. Your employer must pay at least the going rate of £33,400 per year. This role is on the Temporary Shortage Occupation List, so you may qualify with a lower salary and get extra points. Scroll down for salary benchmarks, the visa rules, and live jobs from licensed sponsors.
IT user support technicians are responsible for providing technical support, advice and guidance for internal/external users of IT systems and applications, either directly or by telephone, e-mail or other network interaction.
Entry is possible with a variety of academic qualifications and/or relevant experience. Entrants typically possess a degree or GCSEs/S grades and A levels/H grades together with an appropriate vocational qualification. Some employers may demand a relevant degree. Training is provided off and on-the-job supplemented by specialised courses. Postgraduate and professional qualifications and apprenticeships in some areas are available.
UK market salary · ASHE 2025
Plus £850 – £3,957 in bonus & commission
How visa salary requirements compare to what employers pay.
Most IT user support technicians in the UK earn between £29,172 and £44,044 in basic pay, with experienced professionals in the top 10% earning above £54,912. For Skilled Worker visa holders, the minimum salary (going rate) for this role is £33,400 (SOC 3132), sitting at the 42nd percentile of what UK employers pay and £1,960 below the median. Since this falls below the general salary threshold, sponsors must pay at least £41,700.
All figures are before tax. Calculate your take-home pay.
Browse our register of UK companies with an active sponsor licence. Filter by industry, size, sponsor rating, and whether they're currently hiring it user support technicians, so you only apply where a visa is actually on the table.
Browse licensed sponsorsYour employer must pay whichever is higher: the going rate for SOC 3132 (£33,400) or the general Skilled Worker threshold of £41,700 per year.
New entrants and ISL roles may qualify for a lower rate. See the New entrant & discount rates section below.
Your sponsor issues a Certificate of Sponsorship (CoS), a reference number the Home Office uses to check the job offer, salary, and duties line up with an eligible SOC code.
Submit the Skilled Worker visa application online within 3 months of your CoS assignment date. You'll also book a biometric appointment and pay the immigration health surcharge.
Apply on gov.ukTravel to the UK before your CoS start date and begin working for the sponsor named on the certificate.
If you're under 26, switching from a Student visa, or a recent UK graduate, your employer can pay the new entrant rate of £27,700 (70% of the going rate) for up to four years.
Other Skilled Worker-eligible roles in the same SOC minor group (313xx):
Yes. IT user support technicians roles fall under SOC 3132 (Medium Skilled), so they qualify for Skilled Worker visa sponsorship. Your employer will need a sponsor licence and must pay at least the going rate for this occupation. This role is also on the Temporary Shortage Occupation List, which can mean a lower salary bar.
The going rate for IT user support technicians (SOC 3132) is £41,700 (£21.38 per hour). Standard minimum applies. Your employer must pay whichever is higher: this going rate or the general Skilled Worker threshold of £41,700 per year.
SOC 3132 covers a range of it user support technicians roles, including: IT user support technicians. Keep in mind that the Home Office matches jobs by duties rather than title alone. Two roles with the same title can fall under different SOC codes depending on the actual work involved.
IT user support technicians (SOC 3132) is on the Temporary Shortage Occupation List, which recognises a UK labour shortage in this field. In practice that means a lower salary threshold, plus extra "tradeable" points on your visa application. The Home Office lets shortage status stand in for a higher salary.
Yes. If you're under 26, a recent graduate, or switching from a Student visa, you count as a "new entrant" and your employer only needs to pay 70% of the going rate (with an absolute floor of £33,400/year — the new-entrant minimum cannot go below that). For IT user support technicians, that works out to £27,700. The discount lasts up to four years.
We list IT user support technicians roles from companies with a Home Office sponsor licence. Scroll down to see what's currently open, or search our full jobs database for more visa-sponsored positions across the UK.
This information is provided as guidance only and should not be treated as legal advice. Eligibility criteria and salary thresholds are based on the latest published government data. Always verify with the official UK government guidance or seek professional immigration advice.