Business Systems Lead
This role appears to be based at this CQC-rated location:
- Rennie Grove Peace Hospice Care
Hertfordshire
GoodRated Jul 2016
Matched from the job description. Source: Care Quality Commission.
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Business Systems Lead
Rennie House, Tring (HP23 4JX) with travel to other base locations required
Permanent, Full Time (37.5 hours per week)
- Closing date: Tuesday 7 July 2026 at 12 noon
- Interview date: TBC
Are you an experienced business systems or applications specialist who enjoys being the go‑to expert for a critical system?
Join our ICT team and play a vital role behind the scenes - enabling our colleagues to deliver outstanding, compassionate care every day.
As a Business Support Lead, you will act as the main point of contact for our rostering system, working closely with the People Systems Lead, Intelligent Workplace Manager, suppliers and People team. You’ll also develop and support a network of Super Users, helping to embed best practice and improve system adoption.
What you will do
- Take ownership of our People systems, with an initial focus on the Allocate Rostering system.
- Provide expert day‑to‑day support, ensuring systems are reliable, well configured and easy to use.
- Act as the main point of contact with system suppliers, managing issues, upgrades and enhancements.
- Lead system testing, configuration changes and new feature rollouts.
- Develop and support a network of Allocate Super Users, enabling strong local support across teams.
- Create clear guidance, training materials and short how‑to resources.
- Work closely with People teams and operational managers to understand requirements and improve processes.
- Identify opportunities to streamline ways of working through system improvements and automation.
- Communicate system changes clearly and help embed best practice across the organisation.
What you will need
- All candidates must have the right to work in the UK.
- We do not sponsor for this role and due to the minimal hours required for this role, we cannot progress applications for candidates sponsored by another employer.
- Manual handling and/or heavy lifting.
- Full, current valid UK driving licence.
- Access to a vehicle which can be used for work purposes.
- Car insurance, including business cover.
ARE YOU READY TO MAKE A DIFFERENCE? Click ‘Apply Now’….
We reserve the right to close this vacancy early if sufficient applications are received.
To ensure fairness and consistency to select the best candidate to this role, all our applications are anonymised up until an interview has been confirmed.
Our commitment to Equality and Diversity
At Rennie Grove Peace Hospice Care we strive to continuously demonstrate our values. These values are embedded in our recruitment and selection process, and we are fully committed to equality, diversity and inclusion in both our workforce and within our culture.
If you are disabled and satisfactorily meet the job specification, we will invite you to interview. You can contact us to let us know if you need any adjustments during the recruitment process.