Change Manager

CompanyThe Church of England

LocationLondon, England, United Kingdom

Posted At3/6/2026

UK Visa Sponsorship Analytics

Occupation Type

Business and financial project management professionals

Occupation Code Skill LevelHigher Skilled

Sponsorship Salary Threshold

£56,500 (£28.97 per hour)

Occupation rate applies

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Description

Job Description

The purpose of this role is to lead the Change Management workstream for the Finance Transformation Programme, with an expected focus on the ‘Transforming our Finance Service’ project. Through this project we will replace our legacy SAP system with Microsoft Dynamics D365 F&O, and will deliver a transformation of the way teams work with financial data and processes inside and outside of the Finance function.

The successful delivery of this project and its associated changes will be dependent on the effectiveness of the change management approach – we are seeking an experienced change management professional who can help to lead this critical aspect of the project.

You will play a pivotal role in how the Programme will manage and influence culture change across the NCIs in order to achieve successful adoption of new ways of working, systems knowledge and capability, and embed mechanisms to underpin a continuous improvement approach in future.

You will be a strong communicator, passionate about what you do and able to instil enthusiasm in others – you will be able to engage in a credible way with a wide range of stakeholders to achieve buy-in. You will have broad and deep experience of managing change effectively within a complex, multi-stakeholder environment. You will also be a strong people manager, able to lead a team of direct reports, and others within a wider ‘virtual team’ of change champions, super users and subject matter experts.

You will work across the National Church Institutions, engaging with stakeholders at every level to achieve success.

Responsibilities

Change approach – apply a consistent change management approach (underpinned by a recognised methodology), with proven tools and best practice processes, with appropriate governance to ensure activities are carried out in line with the Programme timelines. Oversee change materials and deliverables for consistency across the FTP programme
Change plan – apply a structured change methodology and lead all change management initiatives, working in partnership with Programme management to agree direction, ensure alignment, review progress and update on any risks, issues, assumptions and dependencies
Stakeholder engagement and management – design and deliver stakeholder analysis and engagement plan to support communication planning, key messaging and manage resistance
Change Impact – apply consistent impact analysis approach and alignment to change management actions, collaborating with BAs and SMEs to produce change impact analysis, start, stop continue guides etc.
Change governance – assess effectiveness of change management interventions; validate deliverables with appropriate stakeholders ready for reporting to the Project & Programme Board and other forums

Change network management – develop and manage a change network across the NCIs to help support and embed change associated with the project(s)

Business readiness - design and run business change readiness assessments

Communications - design and deliver communications, generic and tactical along with the associated delivery plan

Training – design and deliver end user training strategy, including the training needs analysis approach and the training delivery model. Oversee the training delivery programme, working with suppliers to co-design and produce training materials for the projects and to support Business as Usual training

Benefits realisation – develop and manage benefit realisation plans, tracking benefits in accordance with the NCI methodology, based on the defined business case

People management – define roles, recruit, onboard and manage other members of the change team as needed (e.g. other change managers, trainer etc)

Essential

Knowledge/Experience

Experience of working on major change or transformation programmes, involving large ERP / Finance systems related change

Experience gained from and demonstrable delivery of working as a change manager for a large organisation, in a complex multi-stakeholder environment

Experience of working in a charity / not-for-profit / values-based organisation cultural context

Experience of project/programme management

Experience of leading change conversations with senior management

Skills & Abilities

Ability to advise all levels of the organisation about change approaches and how they align to the organisations culture and values.
Strong people management and leadership skills; able to motivate and lead a team to deliver
Very strong communication skills both written and oral, able to communicate effectively with a range of stakeholders.
Able to analyse information and extract pertinent information
Excellent attention to detail
Well organised and able to prioritise competing demands.
Able to partner effectively with key stakeholders at all levels of seniority
Ability to work calmly and effectively under pressure.
Excellent interpersonal skills to achieve cooperation and results from others.

Able to enthuse, motivate, persuade and influence others.

Able to explain complex financial processes to non-finance staff.

Proactive, self-motivated and enthusiastic.

Persistent and resilient; able to overcome challenges and find solutions.

Ability to support non-Project/Programme participants (SMEs) through the demands of a change Programme.

Able to work within established Project and Programme Governance frameworks, including preparing Board papers and presenting to senior leaders as required

Qualifications & Training

Prosci Practitioner or other recognised change qualification
Change delivery expertise – Cultural, Communications and Training/Knowledge Management

Desirable

Knowledge and understanding of the Church of England
Knowledge and understanding of typical Finance processes and operating models
Microsoft Dynamics D365 F&O experience

About Us

The National Church Institutions comprises a wide variety of teams, professions and functions that support the mission and ministries of the Church of England in its vision to be a church, centred on Jesus Christ, for the whole nation - a church that is simpler, humbler, bolder.

We Include. You Belong.

Our Belonging and Inclusion Strategy aims for everyone in the National Church Institutions (NCIs) to feel that they belong, and are valued for who they are and what they contribute. Together, our people contribute in different ways towards our common purpose, whichever NCI they work in and whatever their background.

Living out our values in all that we do, we:

Strive for Excellence
Show Compassion
Respect others
Collaborate
Act with Integrity

We believe our commitment to belonging and inclusion fuels our progress and drives us forward. The NCIs are a safe, inclusive workplace for people of all backgrounds and walks of life. We welcome applications from people of all faiths and of no faith. We want to encourage applications from a diverse group of people who share our values. Even if you have never thought about working for us before, if you have the skills and experience we’re looking for then we would like to hear from you.

Use of AI in your application

We appreciate that you may want to use AI tools to help you with your application. We're happy for you to use AI to come up with ideas and help structure your thoughts, but you shouldn't use AI to fabricate information or write your whole application for you. One of our values is integrity, and although we want you to demonstrate your best self, we don't want an AI-generated persona. If you simply copy and paste AI-generated content into your application, this will reduce your chances of success.