Claims Adjuster - Property
UK Visa Sponsorship Analytics
Above analytics are generated algorithmically based on job titles and may not always be the same as the company's job classification. You can also check detailed occupation eligibility, and salary criteria on our UK Visa Eligible Occupations & Salary Thresholds page.
Disclaimer: Hunt UK Visa Sponsors aggregates job listings from publicly available sources, such as search engines, to assist with your job hunting. We do not claim affiliation with Chaucer Group. For the most up-to-date job details, please visit the official website by clicking "Apply Now."
About us
Chaucer is a leading insurance group at Lloyd's, the world's specialist insurance market. We help protect industries around the world from the risks they face. Our customers include major airlines, energy companies, shipping groups, global manufacturers and property groups.
Headquartered in London, with international hubs in Copenhagen, Dubai, Miami, Dublin, Singapore, Sydney and Bermuda, to be closer to our clients across the world. To learn more about us please visit our website www.chaucergroup.com
Responsible for handling claims from first advice to settlement, including the instruction of surveyors/adjusters &/or lawyers where appropriate, ensuring that Chaucer's records accurately reflect the current status of each claim.
Main duties
Responsible for determining coverage, setting reserves and settlement of claims in the role of Claims Agreement Party for various classes of business.
Liaising with co-insuring Syndicates, companies and claims bureau on large or contentious claims (including issuing market circulars)
Assigning, managing, controlling and liaising with relevant service providers during the life of a claim (including lawyers, loss adjusters, third party administrators)
Maintaining files for all lead and Claims Agreement Party claims ensuring that Chaucer's electronic claims records accurately reflect the current position
Exercise knowledge of the laws of tort and contract and keep abreast of relevant statutory and case development
Building and maintaining relationships with brokers, adjusters, agents, coverholders, TPA's and other service providers, dealing with them in an efficient, polite and professional manner
Liaising with Reinsurance and Underwriting departments as may be required on key issues
Work with Class Underwriters to monitor particular classes of business and identify claim activity within it, including suggesting remedial measures for the future
Respond to policyholder complaints via the established mechanism
Preparation and analysis of monthly/quarterly reports
Consult with Class Underwriters in situations where clarification of underwriting intent is required, where requests for ex-gratia/commercial settlements have been presented, and where coverage is disputed
Undertake business travel if and when necessary
Regulatory responsibilities
To provide guidance to Customers on:
How to make and/or progress a claim;
By supplying appropriate information to the Customer on any claim being handled;
By endeavouring to achieve prompt agreement on settlement terms and paying valid claims in a timely manner once settlement terms have been agreed;
Ensure that Customer Complaints are promptly identified, recorded and referred as appropriate; and,
By ensuring that the principles of Treating Customers Fairly are upheld by Agents and Service Providers
Maintain certification of any regulatory training requirements
Relevant experience
Experience of handling Property claims, high level organisational skills
Any experience across Property Binders, Energy or Marine classes, CII, or progress towards ACII would be desirable
Education & Experience
Maths and English GCSE or equivalent
5 GSCE passes at grade C or higher
Personal skills
Ability to work without direct supervision
Professional outlook
Excellent organisational skills
Good communication and negotiation skills with the ability to liaise at all levels
A flexible and diplomatic approach with an investigative and enquiring mind essential
Why Join Chaucer?
Chaucer is a leading global insurer operating in both Lloyd's and company markets, helping industries worldwide manage risk-from nuclear, shipping, manufacturing, and property. Headquartered in London, with offices in Copenhagen, Bermuda, Sydney, Ireland, Miami, Dubai, and Singapore, we're close to our clients wherever they are.
We have shown strong financial success with our Gross Written Premiums growing from $1.4bn in 2019 to $3.5bn in 2024. Backed by strong teams, platforms, and client relationships, Chaucer is poised for continued success.
We offer:
A flexible hybrid work model that supports individual and team needs.
A diverse, inclusive culture that values people for who they are.
Extensive, non-contributory benefits, including medical, life, and pension cover, flexible holidays, and wellbeing support.