Claims Support Technician
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Claims Support Technician
Location: Rawdon
Salary: £Negotiable + benefits
We’re looking to add a Claims Support Technician to our team in Rawdon to ensure we provide the highest level of client care should they need to make a claim.
The day to day:
- Reviewing incoming new claims and emails with a view to extracting relevant data and information in order to add new claims to our claims system
- correctly upload claim related emails
- Set tasks for claims advisors
- Ensure all documentation and systems are kept up to date and accurate
What’s on offer:
- An excellent working environment where looking after our clients is prioritised
- A negotiable basic salary + all the normal benefits (Pension, Life Assurance, 25 Days Holiday + Bank Holidays)
- Flexible Benefits (including holiday purchase, dental cover etc) and access to the annual company share save scheme (both post probation)
- An environment where ongoing professional development is taken seriously with ongoing training and development, coupled with access to fully funded professional qualifications (post probation)
Your Experience:
- Your skill set should include strong Communication (Written, Verbal, Video), Negotiation, Stakeholder Management, Influencing and IT skills coupled with the ability to empathise with clients
- Good time management and ability to prioritise work
- Previous experience of insurance claims administration would be beneficial but not essential as training will be provided
- Knowledge of Acturis or similar broking / claims systems would be highly beneficial
We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.