Clinical Advisor

This job opportunity is for a Clinical Advisor position at IC24, located in Kent. IC24 is a not for profit Social Enterprise that provides innovative and patient-focused primary care services. As a Clinical Advisor, you'll be integral to the NHS 111 urgent care system, providing compassionate clinical advice and management to patients in need. You will utilize your clinical expertise and communication skills to conduct complex phone-based triage, supply self-care advice, refer patients as needed, and support call handlers in high-pressure situations. Candidates must be registered Nurses or Paramedics with at least two years of experience in primary care or Emergency Department settings.

Main duties of the job

The Clinical Advisor role at IC24 requires registered Nurses or Paramedics with two years of recent experience in primary care or Emergency Department settings. As an NHS 111 Clinical Advisor, you will offer key support within the urgent care system, managing a range of patient presentations from physical illnesses to mental health concerns, providing timely and compassionate advice. Your responsibilities include phone-based triage, patient risk assessment, delivering self-care advice, and supporting call handlers during critical incidents to ensure optimal patient outcomes. After six months, hybrid working may be available. This role is for professionals with sound judgment and a commitment to high-quality patient care.

Person specification

Qualifications

Essential

• Registered Nurse or Paramedic with at least two years of experience in primary care or Emergency Department settings. Must be able to commit to 8 weeks of full-time training if not already pathways trained.

About the employer

Integrated Care 24 (IC24) is a leading not for profit Social Enterprise dedicated to improving access to health and social care services. IC24 serves over six million patients and aims to alleviate the strain on secondary care services. The organization provides a variety of services, including NHS 111, GP led out-of-hours services, and other primary and secondary care support services. IC24 is committed to fostering an inclusive, supportive environment and welcomes applications from diverse backgrounds, including ethnic minorities

, applicants with disabilities, LGBTQ+ communities, and other underrepresented groups. They promote a workplace where respectful relationships and collaboration are encouraged.