
Team Manager – Contact Centre About the Role We’re looking for a confident, people-focused Team Manager to join our Operations team, supporting the delivery of high-quality, safe and responsive services within our NHS 111 Contact Centre and wider Integrated Urgent Care (IUC) provision. Reporting to the Operations Manager, you’ll lead, mentor and develop a team of Health Advisors, ensuring performance standards, quality requirements and patient safety expectations are consistently met. You’ll be