Clinical Support Worker

Are you passionate about healthcare and making a real difference in people's lives? Join our dynamic team at Newark Hospital.

As a Clinical Support Worker, you will have the opportunity to collaborate with skilled professionals in a multi-disciplinary environment, delivering high-quality care to a diverse range of patients. This is a fantastic opportunity to develop your career and contribute to the well-being of the local community.

You'll play a key role in providing exceptional support to our clinical teams, ensuring that patients receive the best care possible during their time of need. This role is both challenging and rewarding, offering the chance to make a real impact in the healthcare field.

Apply now to join our team and make a difference in health care!

Main duties of the job

The successful candidate will play a key role in supporting patients throughout their journey within the clinic, from their initial arrival through to discharge. This will include preparing patients for their scan, ensuring all relevant documentation is accurately completed, and providing reassurance and support throughout their visit to enhance their overall experience.

You will work closely with both administrative and clinical colleagues, as well as engaging directly with patients, to ensure a seamless, efficient, and high-quality service. Your contribution will be vital in maintaining a patient-focused environment where care is delivered promptly, professionally, and with compassion.

Person specification

Knowledge

Essential

• Must understand basic requirements for personalised and individualised care.
• Recognition of a person's right for privacy and dignity

Desirable

• Awareness of Safeguarding issues

Qualifications

Essential

• GCSE Maths and English or equivalent
• Care Certificate
• Apprenticeship Level 3 in Care or equivalent vocational experience

Further Training

Essential

• Ability to attend 3 day clinical induction
• Committed to attending further training and development as identified

Experience

Essential

• Able to demonstrate clear and robust verbal and written English communication skills
• Experience of working as a team
• Previous care work experience
• Previous face-to-face customer care experience

Desirable

• Previous experience in a hospital setting

Contractual Requirements

Essential

• Flexible approach
• Able to work flexibly on a varied shift pattern according to the roster including nights and weekends

About the employer

We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire.

We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically-led organisation.

We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as 'outstanding' for care and our King's Mill Hospital as the only 'outstanding' NHS-run hospital in the East Midlands.

Not all of our roles are eligible for sponsorship to find out which roles are eligible for sponsorship please refer to the shortage occupation list found here:

Skilled Worker visa: eligible healthcare and education jobs - GOV.UK

Home Office guidance has changed as of the 9th April, anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list.