Data Centre Manager

ONNEC Group are a leading independent technology partner and global integrator, with over 30 years experience, and a 800+ team of global experts, specialising in providing end-to-end connectivity solutions that propel organisations everywhere.

From structured cabling to managed services, our end-to-end services give infrastructure that can be completely replied on. Design. Build. Deploy. Optimise. We offer a complete solution for business connectivity.

We are a rapidly growing organisation and finding and retaining the highest calibre of people is fundamental to us for the success of our business, we work hard to create a challenging, supportive and satisfying working environment for all our employees. ONNEC has successfully achieved the Investors in Diversity Foundational Award for our commitment to equality, diversity and inclusion in the workplace.

The Data Centre Manager is a key position in the delivery of Telecoms Cabling Infrastructure Support Services to Onnec Group Clients. Reporting to the Service Delivery Manager, the Data Centre Manager will be site based and be responsible for the delivery of Moves, Adds and Changes (MAC) work and Business As Usual (BAU) works at a client Data Centre (In certain circumstance this may be multiple Data Centre and/or may include some Campus Sites).

The Data Centre Manager is responsible for the planning and smooth implementation of the day to day activities for all Campus sites.

Working with the client and Service Delivery Manager to improve the operational systems; processes and procedures in support of enhanced service deliverables and management reporting.

What you’ll be doing as our Data Centre Manager:

Reporting & Administration

• Submit regular reports, timesheets, and expenses within deadlines
• Maintain accurate documentation in line with ONNEC and client processes

Thorough knowledge of structured cabling standards and cable types (FTP,UTP & Optical Fibre)

Excellent MS Office Suite experience (Outlook, Excel, Word etc)

Self-starter, organized, detailed-oriented and ability to work independently as well as part of a team.

Prioritization skills and multitasking ability.

Ability to work under pressure.

Expert knowledge of Asset Management Systems

Expert knowledge of Ticketing Systems

Expert understanding of complex change management and service delivery processes.

Ability to mentor and train new starters on all systems, processes and procedures.

Ability to approve / sign off training modules.

Ability to lead / supervise shift activities.

Ability to lead / supervise special projects from design through to handover.

Experienced Service Delivery professional.

Support in a large-scale and diverse environment of incident management, escalation procedures and project delivery disciplines.

Supervisory of people and management skills.

Experience of managing 3rd parties and 3rd party delivered services

Satisfactory Skills Matrix score

Be an ambassador for Onnec Group Managed Services, working across the business to provide effective communication and build relationships with other teams to ensure effective dialogue and cooperation between departments.

COMPTIA Server+

COMPTIA Network+

Preferred But Not Essential

• Previous training / qualifications within Information Technology field.
• BICSI Technician Training
• Certified Data Centre Technician Professional (CDCTP®)
• Cisco Certified Network Associate - Data Center (CCNA DCICN DCICT)
• Certified Data Centre Management Professional (CDCMP®)
• Information Technology Infrastructure Library - Foundation & Expert (ITIL®)
  
  

If you feel you have the required skills and experience, click apply now to be considered as our Data Centre Manager - we’d love to hear from you!