Digital Specialist
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Qualification: Must be educated to at least degree level or equivalent.
Company: Zensar is a leading digital solutions and technology services company that specialises in partnering with global organisations across industries in their Digital Transformation journey. Zensar’s Digital strategy has enabled customers to look beyond current investments towards realising visible business benefits in their digital transformation journey.
If you’re looking for a workplace where associates realise and contribute to their full potential, are recognised for the impact they make, and enjoy the company of the people they work with, then you’ve come to the right place!
As a Digital Specialist, you would be responsible for building accurate and thorough digital applications and facilitate effective handover to the support team post the implementation phase of a project. Determine business requirements, derive project specifications, software design, implementation, testing, deployment, facilitate end user training and documentation for on-premises and cloud environments.
Duties and Responsibilities:
- Works closely with the client, Business Analysts and technical team to understand the OKRs & business requirements and to drive the project.
- Provide quantified delivery estimates for assigned changes and projects.
- Deliver functionality that fully meets the defined Digital functional and non-functional requirements.
- Co-ordinate the management of Path to live and non-path to live environments in line with digital requirements, including triaging and information gathering digital, end-to-end non-live environment issues.
- Prepare and maintain runbooks and knowledge bases to support future environment triage requirements.
- Where appropriate, you should be able to lead the delivery of Continuous Integration in an Agile environment.
Technical Skills Required
- Proven and demonstrable experience at story mapping, prioritisation and MVP identification.
- Demonstrable experience in process and data modelling, requirements capture and analysis.
- Lead the team at seeking out the right requirements. Familiar with all aspects of workshop.
- Good understanding of SDET framework & driving the deliveries.
- Hands on experience in designing Flows in PEGA framework using Activities, Flow Actions, Harness, Section, Decision rules, Declarative rules and Reports.
- Well-versed with Agile software development principles and practices.
- Proficient in digital/mobile technologies.
- Well versed with development and support processes.
- Ability to produce technical documentation where required (high-level/low-level, technical designs).
- Passion for product quality and attention to detail.
- Excellent verbal and written communication skills and the ability to interact professionally with a diverse stakeholder group including executives, managers, and subject matter experts.
Experience in/Knowledge of:
- Working knowledge of ServiceNow, JIRA, Confluence, PEGA debugging tools such as Tracer & Clipboard
Experience Required:
- Minimum 5 years’ proven experience of business analysis within an Agile environment.