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Were looking for a motivated and customer focused Digital Support Officer to join our Digital Team. You will provide first and second-line IT support across the organisation, helping ensure systems, devices, and infrastructure run smoothly to support frontline healthcare services. This is a varied and hands on role where no two days are the same, perfect for someone who enjoys problem-solving and making a real impact.
Location: Cornwall (Hybrid based at Cudmore House with travel across sites)
Hours: Full-time (37.5 hours per week) Permanent
My role helps deliver patient care by
The Digital Support Officer provides first and second line support for the organisations digital systems, devices, and infrastructure, ensuring staff receive timely, high-quality technical assistance.
The postholder will help maintain reliable digital services across the organisation, working closely with the Senior Digital Support Officer and Head of Digital to support system improvements, deployments, and digital transformation initiatives.
The postholder will deputise for the Senior Digital Support Officer as required.
Primary duties and responsibilities:
Kernow Health CIC is a Community Interest Company supporting General Practice and delivering Primary Care Services at scale across Cornwall. Established in 2011 by a group of Cornwall practices, we deliver several NHS contracts, including: