Employee Relations Manager
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Employee Relations Manager
*PREVIOUS APPLICANTS NEED NOT APPLY*
How would you approach a complex workplace issue or resolve a challenging employee relations case?
If you've already got an answer in mind - you might be just who we're looking for.
We're looking for expert Employee Relations Manager to join our friendly team. In this role, you'll take the lead on a varied and often complex caseload, offering expert advice and practical solutions to support early resolution of workplace matters.
You'll be confident in applying employment legislation, case law, and best practice -- as well as local policies, to deliver high-quality, person-centred guidance.
What makes you stand out is your calm, people-first approach and ability to build trust and credibility quickly. You're a natural problem-solver, with excellent communication and influencing skills, and a clear focus on solutions that work for everyone involved.
Does this sound like you?
Interview Date - TBC
Main duties of the job
As our Employee Relations Manager, you'll be a trusted advisor, ensuring fair and effective ER practices across the Trust.
Your key responsibilities will include:
Person specification
Qualifications
Essential
- Educated to Degree Level
- CIPD qualified and registered
Desirable
- PG Certificate in Employment Law
Experience
Essential
- Extensive experience of providing expert advice on Employee Relations in large complex unionised organisations
- Experience in the development and delivery of employee relations training.
- Experience of managing teams
- Experience of managing highly complex investigations
- Experience of policy development and implementation
- Proven ability to improve service delivery through innovative solutions and process optimisation
Desirable
- NHS experience
Knowledge and Skills
Essential
- Knowledge of ER best practice.
- Ability to gain the confidence of and influence people at all levels and in situations where hostility or resistance may be encountered.
- Good IT skills including word/excel/PowerPoint.
- Thorough knowledge of employment law and its application in Employee Relations
- Excellent written and communication skills- able to communicate with a wide range of people on complex issues
- Familiar with HR systems and producing reports
Desirable
- Skilled ESR user
- Trained job matcher
About the employer
Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon. The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 4,100 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity.
Our main hospital site, Croydon University Hospital is one of the busiest in London. We're also leading the way in providing more healthcare outside hospitals at clinics, specialist centres and in people's homes. Our experienced district nursing teams, Allied Health Professionals and community matrons look after people of all ages across Croydon and our Children's Hospital at Home cares for children with long-term conditions without them having to come to hospital.
Across the NHS everyone is working hard to meet growing demand and we're no exception. But with the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation and transforming our services to give local people the quality of care they deserve. Croydon Health Services puts a great deal of importance on education and training throughout the careers of all of our staff. As well as offering access to a range of core skills training and professional development.