Expert Systems Engineer - Advanced SQL / Viewpoint (Quantios)
UK Visa Sponsorship Analytics
Analytics are greyed out due to low classification confidence (53.0%).
Occupation TypeIT business analysts, architects and systems designers
Occupation Code Skill LevelHigher Skilled
Sponsorship Salary Threshold
£54,900
(£28.15 per hour)
Occupation rate applies
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Description
Job Description
Expert Systems Engineer
Amsterdam, The Netherlands
Full-time, Permanent
3 Days Onsite
The Expert Systems Engineer is a Tier 2 application support specialist responsible for the operational stability, security, and effective use of the ViewPoint application (Quantios) supporting the Global Business Solutions (GFS) business unit. This role provides deep subject matter expertise in the ViewPoint security model, configuration, data structures, reporting, and bulk data updates, acting as the primary technical authority for the application within operations.
A core requirement of this role is strong Microsoft SQL Server capability, used to support complex troubleshooting, data analysis, reporting, and controlled data updates.
The role partners closely with business users, vendor support, and internal technology teams to resolve complex issues, support business change, and ensure the application is used securely, accurately, and efficiently in a regulated financial services environment.
Key Responsibilities :
Expert Systems Engineer
Amsterdam, The Netherlands
Full-time, Permanent
3 Days Onsite
The Expert Systems Engineer is a Tier 2 application support specialist responsible for the operational stability, security, and effective use of the ViewPoint application (Quantios) supporting the Global Business Solutions (GFS) business unit. This role provides deep subject matter expertise in the ViewPoint security model, configuration, data structures, reporting, and bulk data updates, acting as the primary technical authority for the application within operations.
A core requirement of this role is strong Microsoft SQL Server capability, used to support complex troubleshooting, data analysis, reporting, and controlled data updates.
The role partners closely with business users, vendor support, and internal technology teams to resolve complex issues, support business change, and ensure the application is used securely, accurately, and efficiently in a regulated financial services environment.
Key Responsibilities :
- Provide Tier 2 support for ViewPoint, resolving complex incidents and service requests escalated from Tier 1
- Diagnose issues across application configuration, data, reporting, and security layers
- Manage incidents through to resolution, ensuring clear documentation and stakeholder communication
- Own and administer the ViewPoint security model, including: Role‑based access control, Segregation of duties, and data ringfencing
- Enhance and maintain ViewPoint configuration to support evolving business requirements
- Assess the impact of configuration changes and ensure operational readiness
- Support testing and validation of configuration changes prior to production deployment
- Provide advanced SQL support for ViewPoint, including:
- Writing and analysing complex SQL queries, stored procedures, views etc.
- Investigating data integrity, reconciliation, and reporting issues
- Supporting extracts and operational reporting
- Strong hands‑on experience supporting ViewPoint (Quantios) in a production environment
- Deep understanding of:
- ViewPoint security and access control model
- Application configuration and administration
- Underlying data structures and reporting
- Bulk data update processes and controls
- Advanced Microsoft SQL Server skills, including:
- Complex querying and data analysis
- Performance troubleshooting and optimization
- Reporting and data extract support
- Experience using SSIS or other integration/ETL tools
- Strong analytical skills for troubleshooting data and reporting issues
- Typically 5+ years of experience in application support
- Demonstrated experience operating in a Tier 2 application support role
- Experience supporting applications in a financial services or regulated environment is strongly preferred
- Recognized subject‑matter expert with a high level of ownership and accountability
- Strong communication skills, able to engage confidently with business users and auditors
- Detail‑oriented with a strong focus on accuracy, controls, and risk management
- Ability to manage multiple priorities while maintaining service quality
- Bachelor’s degree in Computer Science, Information Systems, or a related field, or equivalent experience
- ITIL Foundation or higher
CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®
Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.
CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.
CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers .
We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,
CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.
We encourage candidates to apply directly to our website and not through third-party sources.
Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.
About The Team
At CSC®, we’re always looking ahead, finding ways to innovate, challenge the status quo, and anticipate the needs of our clients. We exceed expectations by adapting client ambitions and goals as our own. This Fierce Client Spirit has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 125 years. It’s also the reason we’re the trusted partner of many of the world’s most successful organizations.
CSC is committed to attracting, developing, and retaining talented people whose values align with ours. We empower our colleagues to bring the right solutions to market to meet client demand. That’s why we are the leading provider of business administration and compliance solutions.
At CSC®, we’re always looking ahead, finding ways to innovate, challenge the status quo, and anticipate the needs of our clients. We exceed expectations by adapting client ambitions and goals as our own. This Fierce Client Spirit has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 125 years. It’s also the reason we’re the trusted partner of many of the world’s most successful organizations.
CSC is committed to attracting, developing, and retaining talented people whose values align with ours. We empower our colleagues to bring the right solutions to market to meet client demand. That’s why we are the leading provider of business administration and compliance solutions.
- CSC is a great place to work with smart and dedicated people.
- We have won several employer recognition awards, including Top Workplace USA, Great Places to Work India, and Built In’s Best Places to Work.
- We offer fulfilling work and career opportunities. Most positions are filled with internal moves and employee referrals.
- Employees are eligible for Success Sharing, bonuses, or commission plans based on role and individual performance.
- CSC offers a competitive and comprehensive benefits package that includes annual leave, tuition reimbursement, referral bonuses, and more.
- As business needs allow, CSC offers hybrid or remote work schedules in alignment with local regulations. Specific details for this position will be discussed during the interview process.