Field Care Co-ordinator

Are you ready to take the next step into leadership?

At Radfield Home Care York & Rural, we're looking for more than an experienced care professional.

We're looking for someone who can lead, support and develop others whilst helping us deliver outstanding care to every client we support.

This role sits between our Field Care Supervisors and Senior Management Team, providing an exciting opportunity for someone who wants to take the next step in their career and play a key role in the day-to-day leadership of an Outstanding-rated home care service.

Working closely with our Registered Care Manager and wider management team, you will help oversee service quality, support our Field Care Supervisors, develop our Care Professionals and ensure our clients receive the exceptional care they deserve.

Company Overview

At Radfield Home Care York, Thirsk & Ryedale, we’re a family-run, award-winning home care provider rated Outstanding by the CQC. We’re looking for kind, caring, and dependable individuals to join our friendly team and help older people live independently in their own homes.

Our mission is to help people age well in the place they most want to be, their own home. We believe exceptional care starts with exceptional people, which is why we invest heavily in supporting, developing and recognising our team.

The Role

As a Field Care Co-ordinator, you will be a visible leader across the service, balancing quality assurance, client support, team development and operational management

Key Responsibilities will include

• Leading, supporting and developing our Field Care Supervisors
• Coordinate care delivery, staffing allocation and service continuity
• Conducting care assessments, reviews and quality assurance visits
• Supporting Care Professionals in the field through coaching, guidance and mentorship

Building positive relationships with clients and their families

Investigating and resolving care concerns and service issues

Supporting care planning, risk assessments and service reviews

Identifying opportunities for service improvement

Supporting recruitment, induction and probation processes

Helping identify and develop future talent within the organisation

Participating in the on-call rota as a primary decision maker

What we're looking for

You may currently be a:

• Field Care Supervisor
• Senior Care Professional
• Care Co-ordinator
• Deputy Manager
• Experienced care professional ready for greater responsibility
  
  

Most importantly, you'll be someone who:

• Leads by example
• Enjoys developing and supporting others
• Takes ownership and accountability
• Communicates confidently and professionally
• Builds positive relationships with colleagues, clients and families
• Remains calm and solutions-focused under pressure
• Has excellent organisational and problem-solving skills
• Wants to continue growing as a leader
• Shares our passion for delivering outstanding care
  
  

Essential

• Full UK driving licence with business insurance
• Experience in domiciliary care and providing personal care
• NVQ Level 3 in Health & Social Care
• Compassionate, professional and organised approach
• Strong communication, literacy and record-keeping skills
• Computer literate, experience using Google Drive.
  
  

Desirable

• Experience supervising, mentoring or supporting care staff
• Knowledge of CQC standards
  
  

Safeguarding & Compliance

This role involves working with vulnerable adults and requires an enhanced DBS check, Adult First check and satisfactory references. A strong understanding of safeguarding responsibilities is desirable.

What You’ll Get