GP Medical Secretary

We are seeking a highly organised and experienced Medical Secretary to join our friendly GP practice team. This is an excellent opportunity for a skilled administrator with experience in SystmOne and the NHS e-Referral Service (eRS) to play a key role supporting our clinicians and ensuring patients receive timely and efficient care.

This full-time role is uniquely structured over 4 days (including Monday, Wednesday, and Friday), offering a fantastic balance for the right candidate. The role will suit someone who thrives in a busy primary care environment, has excellent attention to detail, and is confident managing referrals, correspondence, and sensitive patient information.

Job description

The Medical Secretary will provide administrative and secretarial support to the clinical team, ensuring referrals and patient correspondence are managed efficiently and accurately.

Key responsibilities include:

Person specification

Experience

Essential

• Previous medical secretarial experience, ideally within primary care.
• Experience using SystmOne.
• Experience using the NHS e-Referral Service - eRS.
• Experience with audio typing or dictation.
• Excellent communication skills, both written and verbal.
• Ability to handle sensitive information with confidentiality and professionalism.
• Strong attention to detail and organisational skills.
• Ability to prioritise urgent work and manage a varied workload.

Good teamwork skills and ability to work independently when required.

Desirable

• Experience working in an NHS GP Practice or primary care setting.
• Knowledge of 2WW referral pathways and NHS referral processes.

About the employer

We are a busy GP practice providing high-quality primary care services to our local community. Our team includes GPs, nurses, pharmacists, physiotherapists, and a dedicated administrative and reception team who work collaboratively to support patient care.

We are committed to creating a supportive working environment and delivering efficient, patient-focused services. We pride ourselves on being a supportive and collaborative practice.