HR Shared Services Advisor - 6 month FTC

We’re ASOS, the online retailer for fashion lovers all around the world.

We exist to give our customers the confidence to be whoever they want to be, and that goes for our people too. At ASOS, you’re free to be your true self without judgement, and channel your creativity into a platform used by millions.

But how are we showing up? We’re proud members of Inclusive Companies, are Disability Confident Committed and have signed the Business in the Community Race at Work Charter and we placed 8th in the Inclusive Top 50 Companies Employer list.

Everyone needs some help showing up as their best self. Let our Talent team know if you need any adjustments throughout the process in whatever way works best for you.

The purpose of this role is provide employee relations support to our internal teams, including ASOS’ers and line managers. Working within the hub which is our immediate People Experience team, you will be responsible for the full employee lifecycle, and in the implementation of business wide people related projects. This is done through providing first-class generalist PX Advisor support and guidance across ASOS, ensuring a fair and consistent approach to all ASOS people policies and ways of working, in line with Company and legal requirements. This role would suit an individual with experience working at PX (People Experience) Advisor level, with strong ER experience and who is used to working in a fast paced, entrepreneurial environment, where change is constant, and flexibility is vital for success.

The Details

• Working with the hub, you will be the first point of contact for managers and ASOS’er on all employee relations queries
• You will coach and guide line managers through people matters, building their confidence and capability to handle situations effectively rather than solely providing solutions

We believe being together in person helps us move faster, connect more deeply, and achieve more as a team. That’s why our approach to working together includes spending at least 3 days a week in the office. It’s a rhythm that speeds up decision-making, helps ASOSers learn from each other more quickly, and builds the kind of culture where people can grow, create, and succeed.

About You

• CIPD level 3 or 5 is desirable but not essential
• Previous experience within an HR function at Advisor level.
• Working knowledge and experience of a variety of HR areas including recruitment, reward, L&D, employee relations, change management
• Experience in building relationships with stakeholders
• Confidence to challenge where appropriate
• Experience of applying best practice to people issues
• Highly numerate with good attention to detail
• Team player who works collaboratively for the success of the wider team
• Deals with confidential information with tact and diplomacy, 100% discreet
• Confident communicator, comfortable communicating with all levels
• Able to manage own emotions in the face of pressure, set-backs or dealing with challenging situations
• Excellent organisational skills, always meeting deadlines
• Happy to deal with ambiguity, fluid situations and changing deadlines
• Able to balance priorities with the ability to handle the day to day workload as well as project support
• Proactive approach to understanding ASOS and the areas you support
  
  

BeneFITS’

• Employee discount (hello ASOS discount!)
• Employee sample sales
• 25 days paid annual leave + an extra celebration day for a special moment
• Fixed Annual Payment in addition to your salary each year, it's just an extra thank you from us
• Private medical care scheme
• Opportunity for personalised learning and in-the-moment experiences that enable you to thrive and excel in your role.