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Join HSBC as a Customer Service Apprentice in Leeds.
Banking supports everyday decisions - from paying bills to managing unexpected costs. In our Contact Centres, you’ll be one of the first people customers speak to, helping them get things sorted with confidence.
You don’t need banking experience to apply. If you’re curious, enjoy helping people and can communicate clearly, we’ll teach you the rest.
Who you are
Whether you’re starting, restarting or looking to change your career, you could be a great fit if you:
What you’ll do
This is a telephony-based role where you’ll:
Alongside your role, you’ll complete the Level 3 Senior Financial Services Customer Advisor Apprenticeship.
You’ll have:
Training: what to expect
We’ll set you up properly before you’re fully live with our customers.
Pay, hours and benefits
Eligibility
To apply, you’ll need: