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Role overview
The team
The People Operations Team encompasses HR Operations (HR systems, data, people policies and processes) and Reward (compensation, benefits, and wellbeing). The team sit within the broader People & Talent Development department (Resourcing, Early Talent, People Advisory and Learning & Development).
The role
Reporting to the Senior People Operations Executive, you will be responsible for delivering efficient, accurate, and customer-focused administrative support across the employee lifecycle, helping to ensure the smooth operation of our People Services hub.
Acting as the first point of contact for general HR queries and first-line people reporting, you'll provide a first-class service to colleagues, managers, and the People Advisory team, ensuring every interaction is handled professionally, efficiently, and with care.
Responsibilities include:
-Coordinate onboarding and induction processes to ensure a positive new starter experience.
-Set up and maintain employee files including saving and filing documents to agreed standards, so they are accessible and comply with data protection regulations.
-Prepare documentation e.g., family leave, secondments, visas, promotions, and references.
-Support with family leave processes e.g. parental transition coaching referrals and new baby gifts.
-Prepare data and collate documentation for payroll in line with deadlines, ensuring high levels of accuracy.
-Schedule exit interviews, prepare leaver letters and action system changes.
Skills, knowledge, and attributes: