Incident Support Supervisor
CompanyEgis in ANZ
Location
Banbury, England, United Kingdom
Employment TypeFull-time
Posted At3/25/2026
UK Visa Sponsorship Analytics
Analytics are greyed out due to low classification confidence (39.0%).
Occupation TypeIT user support technicians
Occupation Code Skill LevelMedium Skilled
Sponsorship Salary Threshold
£41,700
(£21.38 per hour)
Standard minimum applies
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Description
About Us
Egis is a leading global consulting, construction engineering and operating firm. We work together with our clients, across every aspect of transport, energy and the built environment to build a more balanced, sustainable and resilient world. The Egis Group has over 50 years’ experience and a team of 22,500 employees in over 120 countries around the world. Joining our Group means, above all, sharing our values as a people-first company, strongly committed to sustainability and innovation.
In the UK we're proud to be delivering some of the most iconic projects which help connect people, protect our environment and meet emission reduction targets. From motorways to tramways, nuclear power plants to smart cities, clients choose us to help them solve their most complex challenges - delivering climate-responsible growth that meets the needs of communities, industry, and the planet.
The M40 motorway is just over 123kms (about 76.43 mi) long, linking London and the M25 with Birmingham, with high traffic levels ranging from 90,000 to 140,000 daily. The contract is for routine O&M services, and provision of a dedicated incident response unit. There are 110+ staff across 3 depots. The contract also includes the management of road incidents, road availability / road-space bookings, and running Network Control Centre NCC).
About The Role
MISSION & MAIN ACTIVITIES:
Reporting to the ERO M40 Day Works Manager, the Incident Response Supervisor will be
responsible for the delivery of the Incident Support Units across the motorway and will play a key
role in executing the annual and routine works program to schedule.
The Incident Support Supervisor will oversee an efficient delivery of the highway's Incident Support
Units, ensuring rapid response to incidents, effective management of incident support unit day
works, and compliance with safety and quality standards. This role ensures that all works are
completed safely, efficiently, and to the highest quality standards, while minimising disruption to
traffic and local communities. The role will ensure health, safety, quality, and environmental
standards are maintained, and in compliance with Egis codes of ethics and conduct. In the first
instance working closely with the Day Works Manager, they will contribute to achieving contract
safety, profitability, monitoring and achieving performance targets.
Key Responsibilities
Egis is a leading global consulting, construction engineering and operating firm. We work together with our clients, across every aspect of transport, energy and the built environment to build a more balanced, sustainable and resilient world. The Egis Group has over 50 years’ experience and a team of 22,500 employees in over 120 countries around the world. Joining our Group means, above all, sharing our values as a people-first company, strongly committed to sustainability and innovation.
In the UK we're proud to be delivering some of the most iconic projects which help connect people, protect our environment and meet emission reduction targets. From motorways to tramways, nuclear power plants to smart cities, clients choose us to help them solve their most complex challenges - delivering climate-responsible growth that meets the needs of communities, industry, and the planet.
The M40 motorway is just over 123kms (about 76.43 mi) long, linking London and the M25 with Birmingham, with high traffic levels ranging from 90,000 to 140,000 daily. The contract is for routine O&M services, and provision of a dedicated incident response unit. There are 110+ staff across 3 depots. The contract also includes the management of road incidents, road availability / road-space bookings, and running Network Control Centre NCC).
About The Role
MISSION & MAIN ACTIVITIES:
Reporting to the ERO M40 Day Works Manager, the Incident Response Supervisor will be
responsible for the delivery of the Incident Support Units across the motorway and will play a key
role in executing the annual and routine works program to schedule.
The Incident Support Supervisor will oversee an efficient delivery of the highway's Incident Support
Units, ensuring rapid response to incidents, effective management of incident support unit day
works, and compliance with safety and quality standards. This role ensures that all works are
completed safely, efficiently, and to the highest quality standards, while minimising disruption to
traffic and local communities. The role will ensure health, safety, quality, and environmental
standards are maintained, and in compliance with Egis codes of ethics and conduct. In the first
instance working closely with the Day Works Manager, they will contribute to achieving contract
safety, profitability, monitoring and achieving performance targets.
Key Responsibilities
Ensure all activities are completed safely in compliance with the company’s health and
safety & environmental policies and procedures.
Ensure briefings are delivered by the ISU team leads at the start of each shift and all ISU
team members are trained for the works they will undertake.
Assist the Day Works Manager to ensure service delivery of the Incident Support Units in
responding to emergencies and incidents on the highway network as per contractual
Requirements
Identify and communicate training requirements for operatives to the Day Works Manager
Monitor work to ensure compliance with project specifications, quality standards, and
contractual obligations.
Report any issues with fleet or plant to the Day Works Manager and provide support in
rectifying issues where required, whilst looking for ways to innovate and provide a better
service.
Ensure all paperwork is recorded correctly and all team members are following the correct
procedures
Ensure all team members understand their works and provide guidance if they are unsure.
Ensure all tools and equipment are usable and in good condition. Report any that are not to
your line manager.
Provide timely information and feedback as required by Egis M40 Management for
reporting purposes.
Behave in a manner to promote collaboration and fairness, and to foster a positive work
environment, improving morale of the workforce.
To carry our other such related duties as maybe required
Develop and maintain a good working relationship with our client and partners.
Work closely with other departments, contractors to facilitate effective incident response
and day works delivery
To fully engage with the promotion and adoption of any current and future health, safety
and wellbeing initiatives rolled out by Egis Road operation M40 Ltd and/or Egis UK.
What do we need from you
Ideal Candidate Will Possess
safety & environmental policies and procedures.
Ensure briefings are delivered by the ISU team leads at the start of each shift and all ISU
team members are trained for the works they will undertake.
Assist the Day Works Manager to ensure service delivery of the Incident Support Units in
responding to emergencies and incidents on the highway network as per contractual
Requirements
Identify and communicate training requirements for operatives to the Day Works Manager
Monitor work to ensure compliance with project specifications, quality standards, and
contractual obligations.
Report any issues with fleet or plant to the Day Works Manager and provide support in
rectifying issues where required, whilst looking for ways to innovate and provide a better
service.
Ensure all paperwork is recorded correctly and all team members are following the correct
procedures
Ensure all team members understand their works and provide guidance if they are unsure.
Ensure all tools and equipment are usable and in good condition. Report any that are not to
your line manager.
Provide timely information and feedback as required by Egis M40 Management for
reporting purposes.
Behave in a manner to promote collaboration and fairness, and to foster a positive work
environment, improving morale of the workforce.
To carry our other such related duties as maybe required
Develop and maintain a good working relationship with our client and partners.
Work closely with other departments, contractors to facilitate effective incident response
and day works delivery
To fully engage with the promotion and adoption of any current and future health, safety
and wellbeing initiatives rolled out by Egis Road operation M40 Ltd and/or Egis UK.
What do we need from you
Ideal Candidate Will Possess
Experience: Proven track record as a Site Supervisor on high-speed road projects.
Qualifications: CSCS Supervisor card, SSSTS/SMSTS.
Strong understanding of Civil Engineering, drainage and road construction.
A demonstrable ability to identify areas for improvement, and implement change, through a
combination of clear and effective communication, and a drive to succeed.
Considerable and demonstrable experience with regard to safety and quality on a highspeed strategic road network.
Strong ability to lead teams effectively, fostering a positive and productive work
environment.
Capability in making informed decisions under pressure, ensuring timely resolution of
issues.
What's in it for you?
Equality, Diversity & Inclusion
We are an Equal Opportunities employer and we strive to build a workforce that truly reflects the communities we represent. We welcome candidates from all backgrounds, regardless of age, disability, gender, gender identity, gender expression, race, religion or belief, sexual orientation, socioeconomic background, and any other protected characteristic. If you decide to apply for an opportunity with us, your application will be assessed based purely on your experience, the essential and desirable criteria, and your suitability for the role. We value each and every one’s contribution as this builds our culture and means that if you work with us, you will be included, listened to, and respected.
Qualifications: CSCS Supervisor card, SSSTS/SMSTS.
Strong understanding of Civil Engineering, drainage and road construction.
A demonstrable ability to identify areas for improvement, and implement change, through a
combination of clear and effective communication, and a drive to succeed.
Considerable and demonstrable experience with regard to safety and quality on a highspeed strategic road network.
Strong ability to lead teams effectively, fostering a positive and productive work
environment.
Capability in making informed decisions under pressure, ensuring timely resolution of
issues.
What's in it for you?
Equality, Diversity & Inclusion
We are an Equal Opportunities employer and we strive to build a workforce that truly reflects the communities we represent. We welcome candidates from all backgrounds, regardless of age, disability, gender, gender identity, gender expression, race, religion or belief, sexual orientation, socioeconomic background, and any other protected characteristic. If you decide to apply for an opportunity with us, your application will be assessed based purely on your experience, the essential and desirable criteria, and your suitability for the role. We value each and every one’s contribution as this builds our culture and means that if you work with us, you will be included, listened to, and respected.
- Please note, to be considered for this role, you must be based in the UK and must already be able to legally work in the UK. We are unable to offer or provide sponsorship for this position*