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IT Support Team Lead
On-site – London Borough of Newham
We are looking for an experienced IT Support Team Lead to oversee and develop an on‑site support team, delivering a consistently high‑quality and personable IT service to our client. This is a hands‑on leadership role where you’ll set direction, motivate your team, and ensure services are delivered in line with business strategy and client expectations.
You’ll be a visible and trusted presence within the client environment, combining strong people leadership with solid technical understanding to build a happy, capable and continuously improving team. Your focus will be on creating an environment where individuals develop, standards are consistent, and client satisfaction remains high.
The role
As IT Support Team Lead, you will be responsible for leading, developing and inspiring the on‑site team, ensuring they are well equipped to provide effective, reliable and valued IT support. You’ll drive performance through clear standards, strong communication and a positive team culture.
Key responsibilities
About you
Why join us?