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๐ Job Title: L2 SOC Analyst
๐ Contract Type: Permanent Full-Time
๐ฐ Salary: Negotiable DOE
๐ Benefits: Private Medical, Pension, 25 days annual leave, Gym Membership, Cycle to Work Scheme, Employee Assistance Programme
๐ข Office Location/Working Policy: Remote UK
๐ Working Hours: between 0700 - 2200 (rotated shift)
๐ต๐ป What to wear: Smart casual
The Role
The L2 Analyst is responsible for proactively monitoring and triaging operational alerts, ensuring timely investigation and resolution of incidents, and maintaining service stability. Acting as an L2 analyst, the role provides day-to-day operational oversight, coordinates analyst activities, and serves as the escalation point for complex issues.
Role Responsibilities
Skills, Knowledge & Experience
The Interview Process
โ๏ธ Screening call: Phone call with our recruitment team to assess your suitability for the role, but also if the role is right for you๐
First interview: Video call over MS Teams with Cyber Operations Manager
Second interview: Site based with the Cyber Operations Manager & SOC Team Member
About Acora
Acora are a progressive full-stack full-service business technology services partner, built for the AI era. Combining the capabilities of a Managed Service Provider (MSP), Managed Security Service Provider (MSSP), IT Consulting, Professional Services and Development company, Acora helps customers achieve breakthrough results - often quicker and at lower risk than they thought possible.
We believe in a better working world, where our customers are confident to fully embrace the AI opportunity and generate economic impact.
Our Values
Weโre proud to share the values we live by. Theyโre not dusty abstract concepts. Our values define our culture: they act as a promise to our customers and a constant challenge to ourselves, both as individuals and as a team, to be Game-Changers.
#1 BE THE BEST YOU CAN BE
We challenge ourselves to raise our game each day. By embracing a mindset of growth, we continuously strive to improve ourselves, our ways of working, and the service we deliver to our customers.
#2 WE DO WHAT WE SAY
When we make a promise, we follow-through - no excuses. We donโt leave anyone hanging or walk away from challenges. Reliable and focused, we value clear communication to build trust and give customers, and colleagues, the confidence they can count on us every time.
#3 TOGEGETHER WE WIN
Business is the biggest team sport of them all. By communicating well, breaking down silos and staying aligned, we create clarity and focus. Strong relationships, shared goals and commitment make us a winning team โ for each other and for our customers.
Interested in becoming an Acoran? Check out the link to our website to read more about us - https://acora.com/
How to become an Acoran . . .
If you would like to be considered for this position and want to be part of a growing & innovative company . . . Click"apply"
To be considered for this position, you must have full rights to work in the UK.
Equal Opportunities at Acora
Acora is an equal opportunity employer, committed to providing equal opportunities regardless of race or ethnic origin, gender identity, family situation, sexual orientation, disability, religion or age. We hire our people on the basis of qualifications, merit, skills, and business need.
We are a Level 1 Disability Confident Committed Employer and will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request any reasonable adjustments.
Join us at Acora in creating a workplace where everyone can succeed and make an impact. We look forward to welcoming you to our team!